Occidental Playa del Carmen hotels

"We celebrated our honeymoon in the villa suites. It was a dream vacation with all the bells and whistles. The staff work so hard to make your vacation the best experiance. I really loved the lush green tropical plants, animals and the golfcart rides to the beach! The food was amazing and i had no problem booking reservations. Will be back to celebrate future anniversays!!! Thank you! "

"We found a cockroach in our room on one of the days during our stay. Other than that, everything else was perfect."

"El Resort esta genial valio cada centavo invertido.muy acogedor limpio y oloroso.comida excelente y un trato excepcional. Loca de regresar."

"Absolutely loved this resort. All of the food was great, staff were friendly and welcoming, and the shuttles to Playa Del Carmen made day trips easy. Shout out to Hugo for helping us plan excursions that perfectly matched all of our wants! "

"Wonderful vacation!"

"Fantastic staff, they were helpful and very friendly, great dining, beautiful views from room and throughout the hotel - only ask is to add more equipment to the gym! "

"I absolutely loved this resort! From the moment we arrived, I knew I had made the right choose. The staff was so welcoming! The grounds were so beautifully maintained! I loved my room and location! We enjoyed the food options and themed dinner options. Lots of fun activities! I’m so very excited to return here again!"

"Spa Maya was utterly amazing and highly recommend to anyone looking for a very natural Spa Massage and experience. Mari and Virginia were so professional and nice! The resort staff generally were great aside from maybe 1 or 2 sour apples. Room service needs improvement bad. I do understand there will be a wait but pushing an hour of wait time is ridiculous, also if you need to take a late shower or bath, make sure you have all of your towels in the room as room attendance closes early. Restaurants were ok, our fave was the Bruschetta and open Buffet. The Kotatsu was horrible and so was the service from server, except for the host who I cannot remember his name but he worked 11/14 and he was so nice! The restaurants did a decent job in trying to accommodate Vegan options as we traveled with a person who was vegan. Suggestion, make sure more vegetarian and Vegan options are available in all restaurants. Night activities could use a little updating. Overall, we do plan on going again with our sisters because it was a great relaxing time. "

"Muy buen lugar. Area segura y buenos anfitriones."