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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools
4 bars/lounges, poolside bar
Free minibar, in-room safe, blackout curtains, iron/ironing board
5 restaurants, breakfast served
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
The price is HK$1,504
HK$1,504 total
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Blackout curtains
Ceiling fan
Hairdryer
  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Day bed
Blackout curtains
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Partial Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Maroma Beach - 12 min drive
  • Playa del Carmen Main Beach - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Black & White - ‬1 min walk
  • ‪Beach Bar - ‬6 min walk
  • ‪Jaal-Ha - ‬8 min walk
  • ‪El Alebrije Ristoranté - ‬7 min drive
  • ‪Festival - ‬1 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale family-friendly property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a free breakfast buffet, a poolside bar and a corner/local shop. With a white sand beach, sunloungers and sailing, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in reflexology, aromatherapy or a body wrap. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include volleyball, windsurfing and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool
  • Free self-parking
  • 2 outdoor tennis courts, 3 meeting rooms and beach towels
  • Tour/ticket information, ATM/banking services and luggage storage
  • Guest reviews say great things about the dining options and helpful staff
Room features
All 979 rooms feature comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, ceiling fans and daily housekeeping

All-inclusive details

All-inclusive room rates at BlueBay Grand Esmeralda All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda All Inclusive
Blue Bay Grand Esmeralda Playa del Carmen
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Esmeralda Inclusive incl
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on 1 Dec 2024 start from HK$1,503.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self-parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 257 out of 1028 reviews" "
Rating 8 - Good. 219 out of 1028 reviews" "
Rating 6 - Okay. 213 out of 1028 reviews" "
Rating 4 - Poor. 150 out of 1028 reviews" "
Rating 2 - Terrible. 189 out of 1028 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people and resort
Stayed 6 nights in May 2024

8/10 Good

Steve

Stayed 6 nights in Sep 2024

2/10 Terrible

Donato Balatbat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk not friendly at all. They need to learn how to accommodate guests with their needs. Also, they need to explain to their guest about their policy clearly. They need to know how to understand english.
Stayed 7 nights in Oct 2024

8/10 Good

Fredderline

Liked: Staff & service, property conditions & facilities
Very effective staff , so polite ,and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Julissa

Travelled with family
The golf transport in the property should be more consistent in each stop.
Stayed 5 nights in Oct 2024

10/10 Excellent

orlando

Travelled with partner
Excellent service and friendly staff
Stayed 3 nights in Oct 2024

2/10 Terrible

Martha Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place needs to be updated. The rooms smell, the sliding doors don’t work . Honestly I will never go back there again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yericia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were amazing the place was beautiful and the food was great
Stayed 6 nights in Sep 2024

6/10 Okay

Tania, Lodi

Travelled with partner
Liked: Staff & service
Sure, here's a revised version: --- The hotel is not bad, but it is not the best either. Many parts are under construction. There are only two buffets, which at night are used as restaurants with reservations. The staff is very good, although they try to sell you programs that, according to them, are no longer "time shares," but in my opinion, it's the same dog with a different collar. They tell you that they will give you a welcome breakfast and that they need 90 minutes of your time, which turns into almost 3 hours. We paid $7.00 USD for a hotel taxi to take us from the lobby to the hotel entrance because the tour bus could not come to pick us up. The room is not bad, but it is not the most beautiful; it is a bit old. There is only one swimming pool, although it is quite large. If you travel like I do with the all-inclusive package expecting to enjoy Coronas 🍻, let me tell you that this is not part of the all-inclusive. The check-in service is a little disorganized, and the heat is horrible. The beach has a lot of seaweed, and I didn't really have time to enjoy it. In conclusion, if you are looking for something economical just to sleep and barely be in the hotel, it is a good option.
Stayed 4 nights in Sep 2024

4/10 Poor

Ricot

Stayed 8 nights in Aug 2024

6/10 Okay

Ronelson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
After reading comments about this property and it’s staff before our trip, I did lower my expectations already. The property was massive. Staff are incredibly great and helpful and respectful. Some may find them very rude maybe because most of them does not understand nor speak english. Despite this, they still try their best to help us in every way they can. Food, I may say is very sub par, they can do better. The only time we enjoyed our meal was when we had dinner at the Italian restaurant. My daughter had a blast! She was given a second entree when she asked and our server gladly gave her the lamb chops that she asked. They truly made her day ( she was sick and is on bed the entire day). The downside is that we had to make dinner reservations the day before. Our Steak night dinner was such a disappointment. As I’ve said, they can do better. My daughter had the duck, in which we have to pay extra (around 20 usd). Steak and duck are both salty. They asked me to sign the charge slip even before our dessert was served, which by the way took them forever. Maybe they did this because my husband and my MIL left before dessert was served. Avoid breakfast and lunch at the buffet area by the beach, so much flies! Drinks, all are too sweet for my liking. The cocktails are so sweet it can give me diabetes. The only cocktail that I liked was their margarita. Pool closes at 7 pm, too early! Beach area is ok. Beach along the hotel zone is way more better!
Stayed 4 nights in Jul 2024

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Atul

Stayed 3 nights in Jul 2024

10/10 Excellent

Omar, Bloomington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para quedarse serca de la playa con la familia ♥️
Stayed 4 nights in Jul 2024

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean, beautiful beaches beautiful pool the food and drinks were great the service was excellent the entertainers were very friendly and very good, overall was a great experience I would recommend the resort to anyone and I will definitely be going there again. The only downside is unfortunately the little coatis (raccoon) in the balcony in the room all day and night we weren’t able to enjoy the view from our balcony because the coatis was taking over our balcony, we understood they are not dangerous but it is somewhat uncomfortable having them in your balcony if you leave the door a little open they will definitely come in your room, they are animals and not dangerous but they should try to come up with a way of trying to keep them out of the balcony. Other than that it is a great resort.
Stayed 3 nights in Aug 2024

8/10 Good

Sofiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BlueBay Grand Esmeralda is a great family hotel with a lot of entertainment, great service and delicious food options. It was a great vacation.
Stayed 11 nights in Aug 2024

2/10 Terrible

Stephan

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Worst experience ever. Wished we stayed home instead of going on that vacation
Stayed 5 nights in Aug 2024

2/10 Terrible

Amy, Vinemont

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms 3 times. Once for broken doors etc. and secondly BED BUGS our room was fumigated and they expected us to sleep in that room for the remainder of our stay. Don’t waste your time or money on this resort!!! Not a 5 star more like 1/2 a star! Nasty all together. Food was awful!! Don’t let the photos on the website fool you! FALSE ADVERTISING AT ITS BEST!!!!!
Stayed 10 nights in Aug 2024

6/10 Okay

Evangelina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Gopal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet. Different buffets each day was awesome. Did not miss home food. Beach was not great with lot of seaweeds. But you walk right to go in front of ocean maya royale and the beach there is great. Just 0 min walk. I would definitely come back.
Stayed 7 nights in Aug 2024

6/10 Okay

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioner lobby,show area,&restaurant by the beach. No snacks by big pool. Transportation limitada
Stayed 7 nights in Aug 2024

2/10 Terrible

Ramiro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches, dilapidated facilities, awful food. Enjoyed time with my family but will never visit this resort again…
Stayed 5 nights in Aug 2024