Empire Hotel Group Red Hook hotels

"Room was nice, clean. staff was friendly. No amenities. Coffee was the only thing and it was not good. "

"Service was excellent, staff pleasant and very responsive to requests. Beds are very comfortable, location is excellent with many small restaurants and markets close by. Broadway train station less than a block. Cons were...heat is turned down at night, with 40deg outside it was uncomfortably cool in the room. Also hot water was great in am but down to lukewarm by evening. With the room cold and only warmish water, a pm shower wasn't possible. Would definitely stay again when it is not so...

"Excellent hotel close to everything. ( Subway to 911 Memorial, Rockefeller plaza, Time Square, Central Park ect….). Only down fall of hotel no real breakfast items so had to get dressed to go out. I definitely would stay here again. Staff was excellent opened door every time we came back front desk upgraded my wife and to a King suite. Just real nice people in general. "

"Loved this hotel. The staff were so warm and welcoming. The room was gorgeous. "

"The hotel is well-maintained, clean, and free from broken equipment, which made my stay very comfortable. The breakfast was enjoyable, and I appreciated that it was included. The staff were exceptionally friendly and polite, adding to the positive experience. However, the area surrounding the hotel is not ideal—it was noisy and not particularly clean. Despite this, the hotel itself was excellent and provided a pleasant stay."

"We have stayed at this property three times. All staff members are always very friendly, welcoming and helpful. Rooms while small are clean, comfortable and quiet. The location is convenient to Central Park, Lincoln Center, Times Square and theaters. They have a breakfast with adequate items and the wine and cheese time in the evening is a nice touch. "

"We were actually relocated but it went really well at no extra cost and we were very pleased with the communication and ensuring our stay. "

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."