Empire Hotel Group New York hotels

"After letting the property know of my concerns the staff went above and beyond to meet my needs. I am well pleased with my stay at this property."

"Wonderful hotel, great location and friendly staff"

"Excellent!!! This hotel was fantastic!!! Great location in the Upper West Side. Room was fresh and large. Everything was automated including the shades. Shower was terrific offer both a rain shower and a standard shower head. "

"This is a no frills hotel in the middle of "EVERYTHING" what they lack in amenities, they make up in courtesy and excellent service. Dan the front desk manager was kind and expedited my check-in. The room and bathroom were clean. Can't really ask for much more from a budget friendly hotel, that's stones throw from the city's best attractions! "

"Very clean and modern rooms. Rooms are small but enough room. Lots of bureau space. Beautiful bathroom. Excellent staff and location. Right across the street from Carnegie Hall and easy walk to Grand Central. Would definitely come back. "

"Everyone was nice and helpful very clean place "

"The Pearl did not have any air conditioning and heating. Fortunately we were upgraded to a room with a balcony and removed the hotel fee. Since the temps were in th le 60s so neither hot nor cold, it worked out in the end"

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."