Northern Phoenix Romantic Hotel

"The hotel is older but we paid more to stay in the newer rooms. Rooms are all suites so it’s like a one bedroom apartment which is really nice. Water park had a nice little lazy river but had a limited number of very old tubes available so kids were splashing around and swimming in it instead of floating. Food and service by the pool was sub par…chicken Caesar salad was wilted, chicken was dry therefore way over priced at $25. Chips and guacamole was $16, guacamole came in a 3oz clear plastic cup with a lid and 2- 2oz cups of salsa. There were brown streaks all throughout the guacamole like it like it had been sitting out for hours. When we asked for a fresher one the staff at the food counter where you order scoffed and rolled their eyes at each other. Non-alcoholic Frozen Pina colada ($14) didn’t have enough flavoring but I didn’t want to ask for more flavoring after they rolled their eyes when I asked for fresh guacamole. Hot tub by our room was cold so we had to walk to the front pool/hottub (it was very warm and nice) We had to call for towels because they were all gone. It was late at night though, about a hour before the pool closed. The hotel is nestled on the mountain which is beautiful. This hotel has so much potential…it used to be amazing! It needs some renovations which they said will be starting soon. They would also benefit from higher quality food, better presentation of the food and more customer oriented staff at the water park area. "

"I had an absolutely perfect stay at this hotel from start to finish. The room was immaculate, beautifully designed, and incredibly comfortable—every detail felt thoughtfully curated to provide a relaxing and luxurious experience. From the plush bedding to the modern amenities, everything was exactly as it should be, if not better. It truly felt like a home away from home, with an added touch of elegance. What made the stay truly exceptional, however, was the staff. Every team member I encountered was warm, attentive, and genuinely invested in making sure my experience was flawless. Their professionalism and kindness didn’t go unnoticed and added a personal touch that made all the difference. I can confidently say this is one of the best hotel stays I’ve ever had, and I look forward to returning again soon."

"Low water pressure in the shower. Otherwise fabulous! Seth is the best!"

"Great"

"This is a must stay"