While visiting this property my wife and I were extremely disappointed. For almost $200 a night, the experience was extremely underwhelming. Found dry blood on our washcloths after we had already used them(our doctor recommended that we get tested just incase). Mini Fridge didn’t work. Overall, we did NOT enjoy our stay.
Khalil
2025 年 4 月入住 4 晚
6/10 一般
Margaret
与家人出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
We enjoyed our stay at this property, but it is not up to the standards we typically expect from the brand Hilton. It needs to be refreshed or renovated.
Margaret
2025 年 4 月入住 4 晚
10/10 超赞
Savannah
与配偶出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed the lazy river very much. Room was large and clean. Bed was nice. Enjoyable experience.
Savannah
2025 年 4 月入住 2 晚
10/10 超赞
Florencio
2025 年 4 月 11 日
满意:住宿条件和设施,清洁度
Good, spacious !
Florencio
2025 年 4 月入住 1 晚
10/10 超赞
Hila
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Hila
2025 年 4 月入住 7 晚
4/10 很差
Cheryl
与家人出行
2025 年 4 月 10 日
不满意:清洁度、服务设施、住宿条件和设施
Very outdated which makes the room feel very dirty. We had to switch room because 1st room smelled then they gave us another room without tv in the bedroom.
Cheryl
2025 年 4 月入住 2 晚
8/10 还可以
david
与家人及幼儿出行
2025 年 4 月 9 日
满意:服务设施,清洁度
不满意:住宿条件和设施
This is great to take the family, and the rooms are extremely spacious. Only issue the hotel needs a face slip, looks really outdated, and some of the staff are not as friendly.
david
2025 年 4 月入住 1 晚
6/10 一般
Eddy
与家人出行
2025 年 4 月 9 日
满意:服务设施,员工和服务
不满意:清洁度
Our carpets were filthy and they ran out of towels at the pools.
Eddy
2025 年 3 月入住 4 晚
8/10 还可以
Casey
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Casey
2025 年 3 月入住 4 晚
10/10 超赞
Ariana
2025 年 4 月 7 日
Ariana
2025 年 3 月入住 2 晚
10/10 超赞
Angelique
与家人及幼儿出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was more than expected. Excellent staff, clean and convenient. Only issue I had was the door, it's hard to open once unlocked.
Angelique
2025 年 4 月入住 1 晚
6/10 一般
Melinda,Oakland
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施
A solid family resort. Some suites could use updating. Dining choices were limited. The water park was great.
Melinda
2025 年 4 月入住 4 晚
2/10 糟糕
Michelle,Phoenix
2025 年 4 月 7 日
I was in tears upon check-out. :( This hotel experience was for my son. I cannot comment any more.
Michelle
2025 年 4 月入住 1 晚
2/10 糟糕
kirk
与家人出行
2025 年 4 月 5 日
满意:清洁度
不满意:服务设施
no internet to connect to i pad or tablet. only 1 hot tub works and pool bar not even open!
kirk
2025 年 4 月入住 4 晚
4/10 很差
Alex
与家人及幼儿出行
2025 年 4 月 5 日
满意:服务设施,清洁度
不满意:住宿条件和设施
The hotel has big potential or it had, now is old and the rooms were musty. The sofa bed was old and you could feel all the springs in your back. The carpet very old and dirty. They said they are starting full renovation soon. It really needs it.
The waterapark was awesome.
We asked for a later checkout because of our flight, but they didn't do not even an hour complimentary.
Alex
2025 年 3 月入住 1 晚
10/10 超赞
Jamie
2025 年 4 月 4 日
满意:员工和服务,清洁度
Jamie
2025 年 3 月入住 3 晚
8/10 还可以
Ted
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Nice Stay !
Ted
2024 年 7 月入住 3 晚
8/10 还可以
Jennifer,Woodinville
与家人及幼儿出行
2025 年 4 月 3 日
满意:服务设施,清洁度
This property is in process of refurbishments, and needs it.
It’s a great family spot.
Jennifer
2025 年 3 月入住 5 晚
10/10 超赞
Jeremy
与家人出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great. Water park was a lot of fun. Anyone who says this hotel is rundown is a snob. The hotel was charming and had character. Everything worked in our room and we had multiple pools to visit plus the water park. It wasn’t hot when we visited so it was nice the water was heated at the water park. No need to bring floats or towels. It’s all included.
Jeremy
2025 年 3 月入住 2 晚
4/10 很差
Donna
商务旅客
2025 年 4 月 3 日
满意:员工和服务
不满意:住宿条件和设施
Property is old and warn out! Not worth the price I paid for! Bed sheets had holes and shower had mold. The couch sunk in the middle and uncomfortable to sit on. Bed was hard as a rock!!
Donna
2025 年 4 月入住 1 晚
8/10 还可以
Derek
与家人及幼儿出行, 商务旅客
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice family friendly pool areas
Derek
2025 年 3 月入住 2 晚
2/10 糟糕
Eric
与家人出行
2025 年 4 月 1 日
Room was in terrible condition. Stains and a very dingy couch, no carpet in front room as pictured and my wife was afraid to take off shoes in main room. Just disappointed with Sheraton, for representing this property. They should be embarrassed for representing this property property??? Just really stinks, that you spend the money for spring break and just not good. I would tell future hotel goers to stay away!!!Rates should be 110 at best, charge 35 poorpool when it closes at 6 pm even when arrive after? Pretty unscrupulous. Please stay away!!!