Cambridge Green/Sustainable

"Very friendly staff"

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"One of the best hotels I’ve stayed at. The service was 11/10. Really attentive and friendly from all areas. Food menu not extensive but I enjoyed my meal. The pool was lovely. The changing room lockers being code rather than key was great and I liked the facility to be able to dry my costume. The room was spacious and modern with lots of plugs and had a separate shower as well as a bath. There was a fridge but it didn’t seem switched on. Didn’t faff but would have been nice if it was cold. Breakfast had a wide variety of options. Wasn’t the best I’ve had but was good. Would definitely stay again and have already recommended to a colleague. "