英格蘭城堡

"地理位置10分方便，鄰近車站。職員友善，入住期間曾發生火警警報問題，但職員處理及安排十分迅速。房間亦十分整潔，使用智能平板控制一切，舒適度十足。 唯一不足的是，鄰近酒店有很多露宿者，有衛生問題存在，但他們亦不會騷擾旅客。"

"Goods - location was excellent, right at heart of London - clean room with necessary amenities (shampoo, shower gem) - helpful staff provides assistance during check-in, since you won’t get a reservation number if booked from hotels.com Room for improvement - it was difficult to find your room since the floor layout was like a maze. I couldn’t image if there is a fire, the guests will have a very difficult time to find the stairs - there is no desk in the room. If you’re on business trip and needs to work on your laptop, you won’t be able to do that on a desk - the room wasn’t really sound proof as there are people running (not sure why they are running) early in the morning (around 6am)"

"曾有一天停電,酒店未能作出緊急安排,需要在酒店外,等候7小時,而期間沒有任何協助!沒餐飲,沒地方休息,也沒足夠保暖。其他時間,服務及設施都十分理想,希望針對突發情況有所改善!"

"Walking distance to Galeries Lafayette Haussmann"

"親子友善，交通便利，服務很好。"

"橋景景觀很好，最初只給我二樓，要問才給高層，雖然是全統裝修，一般也可以，只是房內沒有雪櫃有點可惜。"

"The location is excellent, within walking distance of many famous sightseeing attractions. It’s close to all the theaters, making it just a short walking distance after a show. There are plenty of restaurant options for breakfast and dinner. The room was quite small and lacked a table and chairs, which was a notable drawback of the hotel. But still really good value for money. "

"no air con, living in high floor the hot/cold water is not even may be due to water pressure. "

"The room control system (iPad) didn't work well on the second day . So we called the front desk for help twice. However, the problem was not. Staff training and facilities need to be improved "