Castles in Arizona

"Updated lobby and bar area"

"The hotel is older but we paid more to stay in the newer rooms. Rooms are all suites so it’s like a one bedroom apartment which is really nice. Water park had a nice little lazy river but had a limited number of very old tubes available so kids were splashing around and swimming in it instead of floating. Food and service by the pool was sub par…chicken Caesar salad was wilted, chicken was dry therefore way over priced at $25. Chips and guacamole was $16, guacamole came in a 3oz clear plastic cup with a lid and 2- 2oz cups of salsa. There were brown streaks all throughout the guacamole like it like it had been sitting out for hours. When we asked for a fresher one the staff at the food counter where you order scoffed and rolled their eyes at each other. Non-alcoholic Frozen Pina colada ($14) didn’t have enough flavoring but I didn’t want to ask for more flavoring after they rolled their eyes when I asked for fresh guacamole. Hot tub by our room was cold so we had to walk to the front pool/hottub (it was very warm and nice) We had to call for towels because they were all gone. It was late at night though, about a hour before the pool closed. The hotel is nestled on the mountain which is beautiful. This hotel has so much potential…it used to be amazing! It needs some renovations which they said will be starting soon. They would also benefit from higher quality food, better presentation of the food and more customer oriented staff at the water park area. "

"Excellent location. Hotel room was comfortable and clean."

"This is such a cute little spot to stay!!! The property is gorgeously designed. "

"I walked across the street to Walmart and pizza hut and I was loving the fresh snow ❄️🌨️"

"This lodge is located inside Grand Canyon village and provides the best bang for the buck. The restaurant in the lodge provides very good meals, breakfast buffet and lots choices on dinner. Highly recommended. "

"I really enjoyed my stay and every interaction with employees from check-in to check-out was fantastic."

"Lovely stay. Very good value "

"We have stayed at LA in San Diego and Utah, and Flagstaff was equally as wonderful!"