Firmdale Northern Europe hotels

"I had to move my room twice because they had plumbing issues with their toilet in the first room and then plumbing issues with the shower drain in the second room. It was difficult when I first checked in but then it was fine. There was a fire alarm close to midnight and so we all had to exit building tower A and apparently this happens more often in building A. "

"Hotel beautiful esthetically in a great location. Walkable to all the major sites. Lots of shopping and restaurants near by"

"The experience at this hotel was great. The only issue I had was that their pillows smelled sweaty and not washed which really made me feel very disgusted as I did not expect a hotel in that reputation for cleanliness would have such a problem. Also, the first day we arrived I noticed the toilet had pee spots on it which really really disgusted me as well and I had to call reception and they came up and cleaned it up right away, but my first impression was very disappointing but overall I really recommend the hotel the service the stuff everything was wonderful and just the whole experience felt great."

"Was the perfect location and everything we needed for our family theatre trip with my 10 and 11 year olds"

"Great location"

"Conveniently located hotel near Kings Cross Station. Room basic but clean and has everything I needed (iron, hairdryer). Enjoyed the fresh coffee in the room, too. Loved that my bathroom had a bath - felt like an extra luxury!"

"Brilliant all round"

"Single night stay before London half marathon. Unlike some city hotels that lay on specifics for runners like trays of bananas, bottled water etc when an event like this was on there was no acknowledgment but considering the amount of London hotels they all can’t. I got upgraded as I checked in late which was a bonus. "

"Nice stay"