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"We loved our stay at Hyatt recency Hakone. The staff members are very nice, patient, polite, helpful, and very thoughtful. The free shuttle service between the hotel and Odawara, Sounzan, and Gora stations were so convenient. The hotel room was big and beautiful. Beds were comfortable. The onsen was very relaxing and doesn’t need a reservation. W"

"From the moment you walked up to the entrance you are greeted graciously to check out everything about the hotel was amazing! This hotel was a great relaxing break from the hustle from the big cities. The sound on the stream nearby while in the in room onsen was heavenly! "

"The onsen was amazing. The staff and service was great. The amenities like golf and tennis were not taken care of and were a waste of money. "

"This was my third stay here. The hotel has two of the nicest outdoor onsen to be found anywhere. also, good food and lots of amenities. Location is beautiful."

"Resort staff picks you up from the train station and drops you off at the station. As you arrive, check in was quick and easy. The facility is amazing with authentic mood. Food is fantastic and hot spring is private and peaceful. "

"Convenient location and beautifully appointed "

"The onsen was really nice "

"Welcoming staff, a magnificent castle next door perfect for a morning visit"

"My favorite stay in Japan! From being welcomed by the staff to all the amenities, this hotel had a lot to offer. To start, the hotel grounds were beautiful with koi pond, tea house, river views. You can rent a free yukata to walk around the hotel with. Breakfast and dinner was included and it was delicious, servers were very friendly. Our room had a private onsen overlooking Mount Fuji, it was an unforgettable experience. The room was very spacious as well. I would love to come back here again and recommend it to anyone. "