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"Very nice comfortable rooms. Friendly staff."

"The room was excellent!"

"This Property met the luxury and hospitality expectations. Unfortunately, downtown Charlotte has a bad homeless epidemic. In the bus stop right in front of the hotel driveway, there was a woman living in there, and literally taking bucket baths. We witnessed this all throughout the 3 days of our stay. It is an unfortunate humanitarian crisis, and for out of state visitors like us that are in the city to explore all it has to offer, it felt unpleasant. Other than that, the property felt safe inside. Also pool area won’t be opening until June 2025."

"Everythings was great"

"It's a solid choice in the area, central to the majority of the downtown Charlotte destinations. Hotel itself is nice, clean and spacious rooms, solid service and there's a pretty good restaurant/bar on the lobby floor."

"Great service and great property. Will definitely stay again in the future. "

"Had to get away solo. It was my mother b-day and she passed 8 months ago & I needed time alone. It was such a good idea.The bartender made some great drinks & I met some nice people 😁"

"We love it here. We remember when it was the four seasons, even though they don't share the same amenities. This place is special to us. "

"Very nice breakfast in the morning option "