Utica Business Hotel

"Really surprised with the full amenities of the rooms . Great place for an awesome price "

"Very clean and friendly staff! "

"We stayed here because it was close to a venue for a celebration we were attending. They were so quick at check in and kind and even gave us a fresh warm cookie at the time of check in. The property was very nice, elegant and clean. The only complaint I had, was they had someone from housekeeping knocking on every door on our floor at 8am saying it was time for check out when people hadnt checked out yet and I said that to the employee. We went downstairs for coffee and I let the front desk staff know cause the lady kept doing it even an hour later after she knocked on our door, she kept knocking on more. Anyhoo, I believe the employees name was Erin at the front desk, she immediately told us she would address it with management and provided us a breakfast voucher which was very nice. Overall the place was outstanding!"

"The breakfast food could have been better quality. "

"Nice place. Only complaint is that the electric plug in by our beds did not work. I will be letting the proprty know upon leaving."

"Great hotel in the Syracuse area. It was very clean, hotel staff was great and property was very secure and easy to reach from highway. Breakfast was really good, particularly in part to the made-to-order omelet station."

"The room was absolutely lovely with a beautiful view of the countryside. Also enjoyed dinner at TS Steakhouse very much and had excellent service from Thom."

"Place was great walls were little thin but it was perfect other than that"

"We stayed at the seperate building on the side. This made my kiddos feel better that it was more hotel style rooms with a door to a hallway that was locked from the outside unless you had a key card. The other main part was more motel style even though they had hallways there was no stopping people from going up to your door even if they didnt have a key. The room was very clean and the beds were very comfortable. The soaps that were in the showers were full sized and smelled good. The cleaning service was amazing. Always around for anything you needed. We were in for a hockey tournament and the kids wanted to play knee hockey and the cleaning service let them and loved that they wanted to play rather than be on video games! Checking in and out was a breeze. The other family we were with tried to get an early check in and i know the front desk gave him hassle with that and would not release the room until 3:01 even tho the cleaning people said the room was done so that was a little weird. We stayed from a thursday to a sunday. We enjoyed our stay very much and will be coming back! "