2/10 Terrible
Judy B.
7 Jan 2025
Disliked: Cleanliness
RENTERS BEWARE
RENTERS BWARE!! We recently departed this rental and it say it was a disappointment is an UNDERSTATEMENT. Amenities listed and shown on VRBO either broken, unusable or did not exist. 1.Hot Tub Completely Unusable / unsanitary / disgusting! When we went to use the hot tub, it was evident it had not been used in months due to the accumulation of dirt on the cover. But much to our surprise when we lifted the top, only to find half the water was filled, not circulating and TWO (2) DEAD // DECOMPOSING rats / vermin IN THE HOT TUB!! Guest were ready to throw up – Cannot believe NO ONE was aware of this!!! Problem is being reported to county El Dorado County Health Department officials.2.Keg refrigerator shown and listed as an amenity, however, it is “OUT OF ORDER”a.We had reserved a keg for the 1 week stay as I had an entire house full of beer drinkers, had to cancel and go a different direction. 3.Keurig style coffee maker shown in photos, however, it did not exist. We had to call and request 1 be brought out to the property. 4.Espresso / Capuchino coffee system listed and shown as an amenity; however it is OUT OF ORDER. A very big deal as that is important to our daily routine. 5.Bugs all throughout the house – both dead and alive 6.House being rented UNSECURE. We were locked out New Years Eve night due to the batteries dead in key pad. However, as we walked to the back of the property, much to our surprise the sliding glass door was unlocked! The followi
Judy B.
Stayed 7 nights in Dec 2024