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Sonesta Los Angeles Airport LAX

4.0 star property
Los Angeles hotel in Westchester with 4 restaurants and 24-hour fitness centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Los Angeles Airport LAX

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is HK$888
HK$1,257 total
includes taxes & fees
27 Nov - 28 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 1 King Bed (Executive Suite King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed (Executive Suite King)

Highlights

Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 1 King Bed (Executive King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing Accessible Preferred Two Doub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Hearing Accessible Preferred Two Doub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility Rub Preferred High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Mobility Rub Preferred High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Executive Two Doubles)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 2 Double Beds (Executive Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing ADA Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing ADA Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed (Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Two Doubles)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Double Beds (Deluxe Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Preferred Two Doubles)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 2 Double Beds (Preferred Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 1 King Bed (Preferred King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility/Hearing Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Mobility/Hearing Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

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8.2 out of 10, Very good, (6629)
The price is HK$1,114
HK$1,294 total
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
5985 W Century Blvd, Los Angeles, CA, 90045

What's nearby

  • Toyota Sports Performance Center - 5 min drive
  • Hollywood Park Casino - 5 min drive
  • Loyola Marymount University - 5 min drive
  • Kia Forum - 6 min drive
  • SoFi Stadium - 7 min drive

Getting around

  • Aviation/Century Station - 13 min walk
  • Commerce Station - 25 min drive
  • Los Angeles Intl. (LAX) - 2 min drive

Restaurants

  • ‪Carl's Jr. - ‬11 min walk
  • ‪Unity LA - ‬8 min walk
  • ‪Costero California Bar + Bistro - ‬6 min walk
  • ‪Zpizza - ‬3 min walk
  • ‪The Bistro - ‬7 min walk

About this property

Sonesta Los Angeles Airport LAX

Upscale hotel near Kia Forum
A terrace, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Sonesta Los Angeles Airport LAX. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a 24-hour front desk and ATM/banking services
  • A computer station, luggage storage and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 613 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as desk chairs and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and baths or showers
  • 36-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per day)
  • Available in some public areas: WiFi (USD 0 per day)

Parking and public transport

  • Self parking on site (USD 50 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20-55.00 for adults and USD 20.00-32 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Landings
  • Century Taproom
  • Boulevard Market Cafe
  • Yokoso Sushi Bar (closed)

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (14000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 43
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% organic food
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 June 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.00 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200.00 will be collected before check-in.
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 55.00 for adults and USD 20.00 to 32 for children
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Self-parking fee: USD 50 per night (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 79 (subject to availability)
  • Rollaway bed fee: USD 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Los Angeles International Airport Hotel
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Lax
Sonesta Los Angeles Airport LAX Hotel
Sonesta Los Angeles Airport LAX Los Angeles
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Airport LAX Hotel Los Angeles

Frequently asked questions

Does Sonesta Los Angeles Airport LAX have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM. The property will be renovating the swimming pool from June 3 2024 until December 31 2024 (completion date subject to change).

How much does it cost to stay at Sonesta Los Angeles Airport LAX?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Sonesta Los Angeles Airport LAX on 27 Nov 2024 start from HK$887.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta Los Angeles Airport LAX pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 150.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sonesta Los Angeles Airport LAX?

Self-parking is available for USD 50 per night. Valet parking is available for USD 60 per day.

What time is check-in at Sonesta Los Angeles Airport LAX?

Check-in start time: 4 PM; check-in end time: anytime. Early check-in is available for a fee of USD 59 (subject to availability).

What time is check-out at Sonesta Los Angeles Airport LAX?

Checkout is at 11:00 AM. Late checkout is available for USD 79 (subject to availability).

Does Sonesta Los Angeles Airport LAX provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person, return fee applies.

Where is Sonesta Los Angeles Airport LAX located?

Located in Westchester, this hotel is within 3 miles (5 km) of Toyota Sports Performance Center, Hollywood Park Casino and Intuit Dome. Loyola Marymount University is 3.1 mi (5 km) away. Aviation/Century Station is 13 minutes by foot.

Sonesta Los Angeles Airport LAX Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2247 out of 4982 reviews" "
Rating 8 - Good. 1206 out of 4982 reviews" "
Rating 6 - Okay. 669 out of 4982 reviews" "
Rating 4 - Poor. 424 out of 4982 reviews" "
Rating 2 - Terrible. 436 out of 4982 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy close to everything very happy as always
Stayed 3 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Brisely

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, restaurant and room were excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Nov 2024

6/10 Okay

Darrin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Constriction noise was the only issue
Stayed 2 nights in Nov 2024

10/10 Excellent

Teruki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Aron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received our VIP 20 percent off food and room upgrade!
Stayed 1 night in Nov 2024

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful remodel
Stayed 1 night in Nov 2024

10/10 Excellent

Msribel

Stayed 1 night in Oct 2024

6/10 Okay

Mariko

Stayed 1 night in Oct 2024

2/10 Terrible

cindy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As a platinum, an upgrade is not always a given, so when I got an email from the hotel to pay for a nicer room, I did. Room was nice and with par for what I paid...but 0 hot water and I was trying to run for dinner with friends. Called the front desk and they said they would call maintenance and that it would take about 10 mins. Since I had someone picking me up in 20 mins and I had just dragged 3 huge bags I asked to change rooms. I was told no. That maintenance had to come up and "check" the lack of hot water. I was fairly taken back. I thought it over and called back again asking to change rooms. Girl at the desk was super snotty. Patched me through to a manager that was also super snotty and when I pressed to be moved as I was on a time crunch, they came and moved me into a much smaller room. Pretty much what I had originally paid for. To top it off the bar/restaurants are all closed except for their super pricey little store. This is my second issue at this hotel. I fly through LAX every other month and will be taking my dollars elsewhere. I will also be backcharging my card for that upgrade I paid for. Paying $300 ish and asking for hot water is not a lot to ask for. Save you $ and head over to one of the many other hotels that don't treat their guests like an annoyance.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The staff were great and on the ball.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff and desk management was friendly and reassuring .
Stayed 1 night in Oct 2024

8/10 Good

Jameica, Chino

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Rymma

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

8/10 Good

Ntima

Stayed 1 night in Oct 2024

10/10 Excellent

Stanley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thia property was minutes away from LAX, giving us a very nice sleep with a very small commute and nice restaurants close by
Stayed 1 night in Oct 2024