Shimane Prefecture Family Hotel

"The room lacks a closet, and the clothes hangers are positioned awkwardly, making it easy for them to snag on clothing. The air conditioner remote control lacks English labels, which can make it challenging for non-Japanese speakers to operate. The towels provided are quite small; offering larger towels or providing more would be a welcome improvement. A laundry facility is available on the second floor, which is convenient. However, the dryer is underpowered, so drying clothes requires splitting loads and additional time, costing around 800 yen altogether. The laundry machines require detergent, but the hotel does not sell any. This could be inconvenient for guests, especially considering that Tokyo laundromats often include detergent automatically. The room also lacks napkins, which can be inconvenient as the provided toilet paper is unsuitable as a substitute. During breakfast, the bread supply often runs low before 8 a.m., leaving guests to wait or do without, as no additional bread is brought out after this time. 部屋にはクローゼットがなく、ハンガーが不便な位置に設置されているため、衣類が引っかかりやすいです。 エアコンのリモコンには英語のラベルがないため、日本語が分からない方には操作が難しいかもしれません。 タオルはかなり小さいため、もう少し大きなタオルや多めのタオルを提供してもらえるとありがたいです。 2階にはランドリー設備があり便利ですが、乾燥機のパワーが弱いため、衣類を小分けにして追加の乾燥時間が必要で、合計で約800円かかります。 ランドリーマシンには洗剤が必要ですが、ホテルでは販売していないため不便に感じるかもしれません。特に東京のランドリーでは自動で洗剤が追加される場合が多いので、その点がやや不便です。 部屋にはティッシュが置かれておらず、トイレットペーパーは代用に適していないため少し不便です。 朝食の際、パンの量が8時前に少なくなりがちで、追加のパンは提供されないため、ゲストは待つか、パンを諦める必要があります。"

"I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind. "

"Quiet, clean hotel. Helpful staff."

"シャンプー、コンディショナー、ボディーソープがボトルタイプではなく個装タイプだったのが残念。他は大満足です。"

"Easy access to the station. Staffs were kind. The room floor around the desk needed to be cleaned . "

"This was our second stay at a Toyoko property in Japan. Rooms were super clean, great amenities from laundry machines to baggage storage and just a short walk to the train station. The best part was the wonderful Japanese breakfast! Lots of variety and very yummy food to fuel up for a day of sightseeing in Matsue. A very comfortable stay."