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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Hotel connected to a shopping centre in Providencia with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Lobby
Premium bedding, minibar, in-room safe, laptop workspace
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping
The price is HK$866
HK$866 total
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Four Points by Sheraton Santiago

Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (539)
The price is HK$787
HK$787 total
includes taxes & fees
28 Dec - 29 Dec
Four Points by Sheraton Santiago
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About the area

Map
Holanda 307, Santiago

What's nearby

  • Costanera Center - 7 min walk
  • Plaza de Armas - 6 min drive
  • Julio Martinez Pradanos National Stadium - 7 min drive
  • Palacio de la Moneda - 8 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 32 min drive

Restaurants

  • ‪Los Canallas - ‬4 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬5 min walk
  • ‪Semsem - ‬3 min walk
  • ‪Rishtedar - ‬2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Upscale hotel near Costanera Center
Located close to San Cristobal Hill and Julio Martinez Pradanos National Stadium, Ola Santiago Providencia, Tapestry Collection by Hilton provides a free daily manager's reception, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Outdoor furniture, a reception hall and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 196 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 for adults and USD 20 for children
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 140
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 102
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Free local calls
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 24 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from October to March
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Ola Santiago Providencia, Tapestry Collection by Hilton?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Ola Santiago Providencia, Tapestry Collection by Hilton on 26 Dec 2024 start from HK$865.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ola Santiago Providencia, Tapestry Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ola Santiago Providencia, Tapestry Collection by Hilton?

Self-parking is free at this property.

What time is check-in at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ola Santiago Providencia, Tapestry Collection by Hilton?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Ola Santiago Providencia, Tapestry Collection by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Ola Santiago Providencia, Tapestry Collection by Hilton located?

Located in Providencia, this hotel is 0.4 mi (0.6 km) from Costanera Center and 2.7 mi (4.4 km) from San Cristobal Hill. Julio Martinez Pradanos National Stadium and Plaza de Armas are also within 6 mi (10 km). Tobalaba Station is 8 minutes by foot and Los Leones Station is 10 minutes.

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 299 out of 420 reviews" "
Rating 8 - Good. 82 out of 420 reviews" "
Rating 6 - Okay. 26 out of 420 reviews" "
Rating 4 - Poor. 8 out of 420 reviews" "
Rating 2 - Terrible. 5 out of 420 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 7 nights in Nov 2024

10/10 Excellent

Scott, San Francisco

Stayed 3 nights in Nov 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Aesthetically it’s a 10/10. I loved the art gallery on the first floor. The grounds are clean and well kept. The staff is friendly and everyone spoke English which was a plus. The neighborhood is walkable and super convenient. Highly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property with a big room size and very clean. The front desk staff is very nice and knows all sorts of languages. Like how they had a water filter at the front that was easy for feeling. In a safe and comfortable area of town that is walkable to some restaurants and convenience stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrienne

Stayed 5 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area of Santiago. A 5 minute walk to the Costanera Mall, bars, restaurants and the subway. Staff were helpful and friendly. Comfortable bed, good AC and water pressure. The breakfast was standard hotel buffet (not bad but not spectacular either). Would definitely stay there again.
Stayed 4 nights in Nov 2024

8/10 Good

Edward Kirakos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Nice property, friendly staff, but odd decisions on cost savings. We were given a single nespesso pod for 2 people staying 3 days. Others were available for pirchase. An oddly cheap experience given the cost of the room and left a poor impression.
Stayed 2 nights in Nov 2024

6/10 Okay

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. However, the rooms were closer to an IBIS than a Hilton. No closet, no safe deposit box, no place for luggage, no room to maneuver. Will not be returning to the Ola when I return to Santiago.
Stayed 2 nights in Oct 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at an excellent location!
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA CONCEPCION, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable, friendly staff, quick 7 minute walk to Costanera Mall. Special thank you to Victoria at reception for accommodating us with an earlier check in time. We had travelled 24 hours with no sleep and really appreciated the hospitality.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Evelyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this property. We were a group of 9 persons arriving late at night very tired and the staff was welcoming and accommodating. Many of the staff are bilingual.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Wenlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wenlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is the best
Stayed 4 nights in Sep 2024

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff with excellent customer service. The staff are so nice and very happy to help their customers Fantastic first stay at the hotel, will be coming back soon 🙂
Stayed 5 nights in Aug 2024

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No tenían jabón para la ducha. Mucho ruido en mi habitación con el calefactor. Personas amables . La pizza que comí no era buena
Stayed 1 night in Aug 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, pretty and quiet but with good coffee shops and restaurants. Lovely staff. About 3 blocks to a main road and train access. Only improvement to suggest is adding a desk in the room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business travel and short stay hotel
Good hotel for business trip. Has 2+ USB outlets for recharging and many AC outlets. Room desk is a bit small , but got some work done.
Stayed 1 night in Aug 2024