Pune Family Hotel

"5 of 5. Amazing place. Great service. Good prices. Easy access to the airport. In particular, I want to call out Firdoush who was amazing at breakfast service. She made sure we got to sample all the special items. Thank you! It is this sort of service that makes you want to come back."

"Overall, a comfortable stay. Maintenance was excellent. The food was good. Staff were helpful."

"Restaurant service is slow and a lot of the staff while being polite are inexprienced. Health faucet on the wrong side so difficult to use. But can be fixed by using flexible cord instead of the existing rigid one All cutlery in restaurant should be from the same family. I found knives were large and heavy, tablespoons were almost like soup spoons and the forks were short in length and lightweight. That's sloppy for a 5 star hotel"

"We had health issue and ask for the refund but they refused and didn’t respond until the end off checking in time finished other wise I could have asked someone else to stay there.Very disappointed with this hotel and hotel.com as well "

"Have to ask things from staff 3 to 5times before it is addressed. For eg we had a 3 bed room. The bed 3 rd bed was not set up. Had to call 3 times for it Was done. "

"Nice place to stay, "

"Everything was 👍 good"

"Best location."