Dreams Bahia Mita Surf & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Bahia Mita Surf & Spa - All Inclusive

7 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
View from property
Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Pet-friendly
  • Spa
The price is HK$4,817
HK$4,817 total
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 44 of 44 rooms

Junior Suite Water Park View 2 Double Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Water Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Preferred Club Jr. Suite Tropical View 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Jr. Suite Tropical View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Jr. Suite Water Park View 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 516 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Dreams Suite Tropical View Swim Out

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 1612 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Bahia Mita Suite Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 1451 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Presidential Suite Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 2687 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Jr Suite Sun Deck Double

Highlights

Deck/patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 516 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 516 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Partial Ocean View Double

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 516 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ambition Suite Resort View King

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 1111 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean Front Double

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Sofa bed - double
  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Resort View King

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 516 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Resort View Double

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 516 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr Suite Sun Deck King

Highlights

Deck/patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 516 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite Partial Ocean View Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical Swim Out King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical Swim Out Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Sofa bed - double
  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Tropical View King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 519 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 516 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Preferred Club Resort View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 1033 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Run of the House

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite Tropical View

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Sofa bed - double
  • 1032 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Preferred Club Master Suite Water Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Park view
  • Sleeps 4
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite Junior With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Superior With Panoramic View

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Family Suite -7 Guests- Premium With Panoramic View

  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite Superior

  • Sleeps 4
  • 2 Double Beds

Family Suite -7 Guests- With Garden View

  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Suite Premium

  • Sleeps 4
  • 2 Double Beds

Suite Master With Pool View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Master With Panoramic View

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Cruz de Huanacaxtle, Punta de Mita, NAY, 63762

What's nearby

  • Destiladeras Beach - 7 min walk - 0.7 km
  • Punta de Mita Sea Pool - 12 min walk - 1.0 km
  • Punta de Mita Beach - 7 min drive - 7.0 km
  • Litibu Golf Course - 10 min drive - 11.1 km
  • El Anclote Beach - 12 min drive - 9.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 38 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬1 min walk
  • ‪Manatees Pool Lounge - ‬10 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Árbol - ‬11 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬12 min walk

About this property

Dreams Bahia Mita Surf & Spa - All Inclusive

Luxury all-inclusive property near Bay of Banderas
A free breakfast buffet, free water park access and a nightclub are just a few of the amenities provided at Dreams Bahia Mita Surf & Spa - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach cabanas and a beach bar. Treat yourself to a facial, a manicure/pedicure or hydrotherapy at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Enjoy the gym, as well as activities, such as hiking/biking, kayaking and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a swim-up bar and a poolside bar.
Other perks at this property include:
  • 7 outdoor pools with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A free beach club on-site, babysitting (surcharge) and air hockey
  • Games, a table football and 6 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 421 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and free stocked minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with streaming services and cable channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Bottled wine included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • SEASIDE
  • HIMITSU
  • PORTOFINO
  • PATIO
  • WORLD CAFE

Things to do

  • 7 outdoor pools
  • Access to nearby outdoor pool
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free beach club
  • Free water park access
  • Full-service spa
  • Hiking/biking trails
  • Karaoke
  • Kayaking
  • Lifeguards on-site
  • Nightclub
  • Paddleboards on-site
  • Playground
  • Snorkelling
  • Surfing/body boarding
  • Table tennis
  • Wine-tasting room
  • Surfing lessons

Family friendly

  • 7 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • In-room accessibility
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch smart TV
  • TV channels
  • Films for purchase
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Dreams Bahia Mita Surf Spa
Dreams Bahia Mita Surf & Spa - All Inclusive Punta de Mita

Frequently asked questions

Does Dreams Bahia Mita Surf & Spa - All Inclusive have a pool?

Yes, this property has 7 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Dreams Bahia Mita Surf & Spa - All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Dreams Bahia Mita Surf & Spa - All Inclusive on 12 Jan 2025 start from HK$4,817.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Bahia Mita Surf & Spa - All Inclusive pet-friendly?

Yes, Dreams Bahia Mita Surf & Spa - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per day.

How much is parking at Dreams Bahia Mita Surf & Spa - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Dreams Bahia Mita Surf & Spa - All Inclusive?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Dreams Bahia Mita Surf & Spa - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Dreams Bahia Mita Surf & Spa - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include snorkelling, kayaking, yoga classes and more.

Where is Dreams Bahia Mita Surf & Spa - All Inclusive located?

Nestled on the beach, this Punta de Mita property is within a 15-minute walk of Destiladeras Beach and Punta de Mita Sea Pool. Punta de Mita Beach and Bay of Banderas are also within 3 miles (5 km).

Dreams Bahia Mita Surf & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 342 out of 654 reviews" "
Rating 8 - Good. 137 out of 654 reviews" "
Rating 6 - Okay. 84 out of 654 reviews" "
Rating 4 - Poor. 43 out of 654 reviews" "
Rating 2 - Terrible. 48 out of 654 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando Ignacio

Liked: Amenities, property conditions & facilities
Everytjing perfect
Stayed 5 nights in Dec 2024

10/10 Excellent

Albert, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stay for 2 nights, overall a great experience.
Stayed 2 nights in Dec 2024

8/10 Good

Meena

Stayed 3 nights in Nov 2024

6/10 Okay

April Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did not like that all they cared about was trying to sell us on “timeshares” made my first 3 days non enjoyable. Would never recommend this property because of that .. too pushy
Stayed 6 nights in Nov 2024

6/10 Okay

malveira

Stayed 4 nights in Nov 2024

6/10 Okay

Oleg, Walnut Creek

Stayed 3 nights in Nov 2024

8/10 Good

Elein

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was beautiful. The architecture and the art work were amazing. The beach front was small and rocky which we didn’t enjoy and didn’t want to enter the ocean because of that. The food options were great. The problems we were having with the resort were the elevators weren’t working always. We had to walk quite far to have an elevator that was functioning. For some reason we weren’t getting our rooms cleaned every day even though we requested and did not have the “dnd” up. We also were called multiple times during the day and middle of the night by the front desk to check if we were ok? When I asked why they keep calling they didn’t have a reason. But the staff were super friendly, the rooms and pools were very clean and the food options and cafes were great! Thanks for the stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Martin Javier

Stayed 4 nights in Oct 2024

2/10 Terrible

Mousa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Do not go to this resort—it’s a complete scam. Expedia misled us. While the resort claims to have many restaurants, families are only allowed access to four of them. Half the property is off-limits because it’s adults-only. They advertise daycare services, but they wouldn’t accept my 2 1/2-year-old, despite knowing his age at the time of booking. For any alternative childcare, I was expected to pay extra. We lost an entire day being moved from one room to another with our exhausted toddler after a long flight because the rooms were filthy. Despite the inconvenience, we weren’t even offered an upgrade. To make matters worse, the resort is located on a construction site. We woke up to drilling noises and were surrounded by dust. My child, who has asthma, became so sick that we had to call the resort doctor, which cost us $282 at 3 a.m. This was the worst vacation ever—don’t make the same mistake we did.
Stayed 6 nights in Nov 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. However the all inclusive component is lacking. The drinks are weak and the selection is limited. We “upgraded” to the preferred club and it is not worth it. Only gets you access to one additional pool nothing else so not worth the extra costs. Food is ok but the same each day. And the times for restaurants are limited. Should be something available all day not only certain times. Other all inclusive resorts are better. Beach is rocky and not swimmable and right next to a public beach. They “downgraded” our room and stayed the reason is because we booked through Expedia and not with them. Disappointing. We left after two days and stayed at a different resort.
Stayed 2 nights in Nov 2024

10/10 Excellent

XIMENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, dining options and warm atmosphere
Stayed 3 nights in Nov 2024

6/10 Okay

Zelene

Stayed 5 nights in Oct 2024

10/10 Excellent

HOONHUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very Good
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy padre el hotel tiene muchas albercas bien servicio No todo el personal es amigable Y hay un hotel a un lado en contracción
Stayed 4 nights in Sep 2024

10/10 Excellent

Joze

Stayed 1 night in Sep 2024

8/10 Good

Janey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Detalles que le quitan lo bonito
El hotel a pesar de ser nuevo tiene muchos problemas de goteras o filtraciones... Llegando me cobraron un extra porque la página de hoteles.com no les paso bien la edad de mis hijos... Pero lo que en realidad no me gusto fue de que en el área de alberca infantil te cobraran $100usd por un camastro, sin que hubiera opciones incluidas en el costo de la habitación
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

8/10 Good

Travis Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property, Carlos from the water park was especially helpful. Was over all amazing, except we ordered pillows that never showed up and the showers were cold. Other than that, great time
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Stayed 3 nights in Aug 2024

10/10 Excellent

Pepa

Stayed 2 nights in Aug 2024

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Todo fue excelente! Muy buen servicio del salvavidas del parque acuático, Angel Covarrubias, muy atento al cuidado de niños y adultos. También Yassenia del buffet, muy atenta x las mañana, lista para resolver cualquier solicitud y siempre con una sonrisa. También nos atendió Dafne el último día, con una gran sonrisa. El camioncito que te lleva a Splash, Moises siempre tiene un chiste o un comentario agradable. Kevin del restaurante Japonés súper atento y muy buenas recomendaciones.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024