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Grand Residences Riviera Cancún All Inclusive

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Microwave, espresso maker
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
View from property
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Free airport shuttle
  • All-inclusive
  • Spa
The price is HK$3,193
HK$4,259 total
includes taxes & fees
7 Jan - 8 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 517 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Elite Suite

Premium bedding, minibar, in-room safe, desk

Elite Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1421 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 2401 sq ft
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Single Murphy Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 3025 sq ft
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Single Murphy Beds and 2 Double Beds

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1421 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Plasma TV
  • 517 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 2401 sq ft
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Single Murphy Beds and 1 Double Bed

View all photos for Suite, 1 Bedroom, Private Pool

Terrace/patio

Suite, 1 Bedroom, Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 3134 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Single Murphy Beds

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Plasma TV
  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 3025 sq ft
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Single Murphy Beds and 3 Double Beds

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The price is HK$2,914
HK$3,541 total
includes taxes & fees
6 Jan - 7 Jan 2025
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About the area

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Artists’ Cooperative - 4 min drive - 3.4 km
  • Puerto Morelos Town Square - 4 min drive - 3.4 km
  • Ojo de Agua Beach - 7 min drive - 3.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive - 7.9 km
  • Puerto Morelos Beach - 13 min drive - 6.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪Ile de France - ‬18 min walk
  • ‪Arrecife Restaurant - ‬15 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk
  • ‪Zan-Za Bar - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Luxury all-inclusive hotel near Puerto Morelos Beach
At Grand Residences Riviera Cancún All Inclusive, you can look forward to a free return airport shuttle, 2 poolside bars and a swim-up bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and a beach bar. Treat yourself to a massage, a manicure/pedicure or aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, express check-out and babysitting (surcharge)
  • Massage treatment rooms, beach umbrellas and a front desk safe
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 144 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as premium bedding and furnished balconies. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Rainfall showers, designer toiletries and separate baths/showers
  • 47-inch plasma TVs with cable channels and DVD players
  • Wardrobes/cupboards, LED light bulbs and microwaves

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Faro Grill
  • Lobby Cafe and Bar
  • Heaven Beach Bar
  • Pool Bar
  • Flor de Canela

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Bike tour information
  • Bike parking
  • Children's pool
  • Full-service spa
  • Playground
  • A hot tub

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1507 square feet of space)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch plasma TV
  • TV channels
  • DVD player
  • iPod dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert
Grand Residences Riviera Cancun
Grand Residences Riviera Cancún All Inclusive Hotel
Grand Residences Riviera Cancún a Registry Collection Hotel
Grand Residences Riviera Cancún All Inclusive Puerto Morelos

Frequently asked questions

Does Grand Residences Riviera Cancún All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Residences Riviera Cancún All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancún All Inclusive on 7 Jan 2025 start from HK$3,192.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Residences Riviera Cancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Residences Riviera Cancún All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Residences Riviera Cancún All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Residences Riviera Cancún All Inclusive?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Grand Residences Riviera Cancún All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Grand Residences Riviera Cancún All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Residences Riviera Cancún All Inclusive located?

Located in Puerto Morelos, this beachfront hotel is in a regional park and within 3 mi (5 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach and Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 3 miles (5 km).

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 906 reviews" "
Rating 8 - Good. 103 out of 906 reviews" "
Rating 6 - Okay. 40 out of 906 reviews" "
Rating 4 - Poor. 18 out of 906 reviews" "
Rating 2 - Terrible. 21 out of 906 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shuang

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and quiet resort
Stayed 7 nights in Dec 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand residences resort is very welcoming and friendly. Excellent food, accommodations, entertainment and services keep us coming back every year.
Stayed 6 nights in Dec 2024

10/10 Excellent

Karl, Redwood City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Residences was amazing! We went with our kids ages 8-12 and were thoroughly happy with so many areas. First, the private transport was impeccable and perfectly executed with friendly staff, cold cloths and water as well as timely pick ups. Check in was seamless and we were greeted with beverages for all. Our room exceeded expectations and photos! The private pool and hot tub as well as large outdoor entertaining area was awesome! Room service was timely and offered a wide variety of foods. The restaurants were delicious - the kids particularly enjoyed the buffet breakfast. Customer service was above and beyond typical resorts! Highly recommend!
Stayed 6 nights in Dec 2024

10/10 Excellent

Kimberly, AMHERSTBURG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing relaxing stay. Treated like we were royalty. The only downfall is since could be or not all inclusive signing bills all the time was a pain as an all inclusive party.
Stayed 5 nights in Dec 2024

10/10 Excellent

Emir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff. Location gives you some peace and quite on the beach.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Dec 2024

10/10 Excellent

Kalisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place over all
Stayed 3 nights in Dec 2024

10/10 Excellent

Sabra

Stayed 4 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, food as well!
Stayed 6 nights in Dec 2024

10/10 Excellent

Chang, Ardsley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place on earth. Loves every minute sent their. Must try with your family. Private pool was the best part
Stayed 4 nights in Aug 2024

10/10 Excellent

Gayle Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained safe property and the staff go above and beyond!
Stayed 7 nights in Nov 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort and friendly staff
Stayed 6 nights in Aug 2024

4/10 Poor

Lovepreet, Malverne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very Dissatisfied with the way they handle customer service. We planned a day out on the catamaran through the Thomas More kiosk that’s on the resort. We confirmed that we can go snorkeling with the baby. However, when we got to the reef, we were told we would not be able to go snorkeling with the baby and had to stay on the catamaran for 3 hours. Turned out to be one of the worst experiences we’ve ever had. Afterwards I complained to Antonio who sold me the tickets but he denied everything. Very disappointed in this place. I will not be staying here again. I don’t believe this place is family friendly. I pled my case to the concierge, the Thomas More representative and the front desk but everyone kept throwing the responsibility to the other party. I paid the resort for the excursion but no one was there to help me when I had an issue. Finally I spoke with Elena, the guest services manager and she told me she will be back to me within a week on a resolution. However, it’s been over 2 weeks now and I haven’t received any response and I’ve tried calling but she doesn’t not answer my calls either.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alejandra Cicero

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful resort, excellent service
Stayed 4 nights in Nov 2024

10/10 Excellent

Randy James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with family
Like that it is small and intimate.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pamela Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place we enjoyed it and the service was excellent Quiet and not a lot of night life but perfect for us The beach wasn't great lots of rocks but still had a amazing time
Stayed 7 nights in Nov 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort, everything we saw was very well maintained and staff were excellent. Our Junior Suite room was gorgeous. On site grocery store was well stocked. Gym was clean and equipment of very good quiality. Some sections of outdoor walkways between pools can get slippery when wet so try to stay on the tiles with traction. Staff did an excellent job keeping things clean and safe during a heavy rainstorm.
Stayed 2 nights in Nov 2024

10/10 Excellent

Moses M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services beyond what I expected....will recommend this resort to anyone 👌
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Friendly staff, clean, great food
Stayed 7 nights in Nov 2024

10/10 Excellent

Yosef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff, beautiful property, but guests are above 50-60 yo
Stayed 4 nights in Oct 2024

10/10 Excellent

Mikhail, Novi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 6 nights in Nov 2024

4/10 Poor

Nadage Amia

Stayed 5 nights in Nov 2024