We arrived and were shocked.... The place had broken lamps, microwave, ceiling tiles, Balcony furniture was torn up,you couldnt even sit in the chairs ... The living room furniture was very dirty. The rugs and carpet extremly dirty. Even the dishes in cabinets were dirty and had debris in them. The beds had no mattress covers and are stained , They also were not very comfy. Pillows were stained and old. This condo is the worst condition , I ever have been to , I have been traveling for 30 years. The beach and pool area were very nice. loved the view from the balcony . The customer service was helpful, they tried to clean what they could , but overall it was not a good experience , While on vacation and trying to get things taken care of was very frustrating. I was there to relax , not worry about the condition of our home for the week.