Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
What's nearby
Flamingos Golf Club - 2 min drive - 2.1 km
El Tigre Golf at Paradise Village - 5 min drive - 5.1 km
Nuevo Vallarta Beach - 5 min drive - 2.4 km
Nayar Vidanta Golf - 8 min drive - 7.4 km
Playa Bucerias - 9 min drive - 4.7 km
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
Restaurants
Don Rafael - 15 min walk
La Botana - 15 min walk
Riu Palace Piano Bar - 3 min walk
Kulinarium - 16 min walk
Gran Dragon - 11 min walk
About this property
Hotel Riu Palace Pacifico - Adults Only - All Inclusive
Luxury all-inclusive property refurbished in 2023 and located near Bay of Banderas
You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, aromatherapy or a massage at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball, sailing and snorkelling. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.
You'll also enjoy the following perks during your stay:
3 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Limo/town car service, a free beach club on-site and a banquet hall
Water sports equipment, a computer station and outdoor furniture
Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 445 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and designer toiletries
Plasma TVs with satellite channels
Balconies, separate sitting areas and toasters
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Limo/town car service
Food and drink
Free buffet breakfast available daily 7 AM–11:30 AM
9 restaurants and 1 coffee shop/cafe
6 bars/lounges, 1 swim-up bar and 1 poolside bar
Free daily reception
24-hour room service
Coffee/tea in a common area
Restaurants on site
Fusion restaurant Krystal
Asian restaurant Kyoto
Elite Club Restaurant
Italian rest La Toscana
Steak House
Things to do
3 outdoor pools
Fitness classes
Billiards/pool table
Fitness centre
Free beach club
Full-service spa
Kayaking
Lifeguards on-site
Sailing
Shopping
Snorkelling
Surfing/body boarding
Volleyball
Conveniences
ATM/banking services
Banquet hall
Lift
Gift shop/newsstand
Corner/local shop
Guest services
24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Water sports equipment
Wedding services
Business services
Computer station
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Vegetable garden
Spa
Aromatherapy
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Spa open daily
Steam room
Treatment room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in public areas
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
100% renewable energy
At least 80% of lighting from LEDs
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property – December 2023
TV in lobby
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Bathroom
Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels
Entertainment
Plasma TV
Satellite channels
Food and drink
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster
More
Bulk dispenser for toiletries
Connecting rooms available
Dryer
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Separate sitting area
Turndown service
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive
Frequently asked questions
Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?
Yes, this property has 3 outdoor pools.
Is Hotel Riu Palace Pacifico - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Yes, the property is all-inclusive.
Where is Hotel Riu Palace Pacifico - Adults Only - All Inclusive located?
Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach and Flamingos Golf Club are also within 2 miles (3 km).
Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2010 out of 3038 reviews" "
10 - Excellent
2,010
Rating 8 - Good. 623 out of 3038 reviews" "
8 - Good
623
Rating 6 - Okay. 251 out of 3038 reviews" "
6 - Okay
251
Rating 4 - Poor. 85 out of 3038 reviews" "
4 - Poor
85
Rating 2 - Terrible. 69 out of 3038 reviews" "
2 - Terrible
69
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Jordan
Travelled with partner
22 Dec 2024
Liked: Cleanliness
Culinary choices were tired and limited buffets served same basic food for 10days
We were very disappointed with several of our meals. Several dishes were so overcooked that they were inedible. However, the buffet had a variety of great choices.
Evening entertainment was lack-luster compared to a previous trip to a different all-inclusive resort.
Beautifully remodeled property for adults only. Food choices are good, excellent service. Good walking available off the property, very safe. Long stretches of beach walking too. Many guests repeat their stays here, including us!
The staff is friendly and welcoming, providing excellent hospitality. The nighttime entertainment is amazing, making for memorable evenings. However, adding music during the day at the pool area would enhance the overall experience and create a livelier atmosphere for guests.
My husband and I had an amazing stay at the Riu Palace Pacífico and will definitely return. The food was great, the resort was clean, and the vibe was just right.
Great property! The nicest of the three Riu's on the beach (and only one that's adults only).
As other reviews stated, the staff were super friendly and always accommodating. The place was always being cleaned and it showed. Drop your taco on the floor anywhere on the property, just pick it up and eat it... you'll be fine. The drinks served were mostly pretty good and never much wait for a server to come around. They had a craft cocktail cart in lobby that served different drinks each night. I was even able to get a pretty decent Mexican IPA in the sports bar. The coffee station in the lobby was the best. Even when it was busy, they got through the line quickly. Some tasty pastries there and they have fresh sandwiches in the case around 2pm that were very good.
The rooms were very nice and comfortable. the beds could've been a little firmer, but were fine. Terrible ventilation in the bathrooms. Cancelled our reservation for the steam room and just ran our shower for 10 minutes.
Great people watching at the pool. Some very questionable fashion choices and outfits not leaving much to the imagination when you wish they would. People drinking all day long, but surprisingly the mood always stayed pretty mellow.
We thought the food was really the only disappointing part of the stay. We tried all the venues expect Krystal. Everything just lacked a bit and was bland in flavor. One exception was probably the antipasto bar at the Italian place that we all liked.