Niigata Prefecture Hotel with Pool

"Overall enjoyed our stay but there were a few small things that could have made our stay more fulfilling. The entire place is made kids friendly which was really touching and is a welcome attitude given we are a family with 2 kids. The breakfast spread was quite good but had very limited vegetarian options - again the kids section there was really awesome! Rooms were quite clean but a bit smaller than anticipated, the toilet exhaust was a bit low or not working which made it a bit awkward....

"細部に渡り、おもてなしの気遣いのある良い旅館でした"

"The hotel is located in a very beautiful area. It is an excellent place for those who enjoy snow sports. The only point that I was concerned about was the fact that at the time of checking out I was charged with hidden fees that were not made clear at the time of booking. Other than that, it is a very nice place. The staff is very courteous."