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"Very smart property with great views from the onsen and lounge"

"excellent service and staff so friendly. The buffet was amazing and enjoyed the onsen immensely "

"Can't beat the gorgeous lakefront location and views. Everything was outstanding except the somewhat disappointing dinner buffet which was subpar in the quality of many dishes, especially the seafood. Breakfast was excellent. Our private open-air onsen in our room was great as was the public rooftop onsen. "

"The hotel is in an excellent location, being opposite JR Hakodate station and the famous seafood markets. Even though we were staying in winter, the hotel was nice and cozy and the staff were excellent. Rooms are well appointed with everything you need for a comfortable stay"

"Good location "

"The staff couldn't do more for you. Ushered to front desk and personally taken to the room and everything explained.. Room was beautiful. Futon very comfortable. Top floor onsen and several onsen on the bottom floor. Breakfast was plentiful. I'd stay again. "

"The hotel overall is very good, the lobby, staff and food. Though the bathroom smells bad since there is no exhaust. "

"This is a really nice and clean hotel. Our initial room smelled like cigarettes and the staff checked it out. They then upgraded us to another room with ocean view as an apology. Very kind staff. They do speak English. The bathhouse (onsen) is great. Many options and clean. It is right next to the ocean too! "

"Beautiful and convenient. The top floor lounge provides an epic view. Loved the pillow library. "