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Portola Hotel & Spa at Monterey Bay

4.0 star property
Pet-friendly resort connected to the convention centre in Monterey with 2 restaurants

Choose dates to view prices

Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
2 restaurants, breakfast served
Property entrance
2 restaurants, breakfast served
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is HK$1,648
HK$1,953 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 km
  • Fisherman's Wharf - 4 min walk - 0.4 km
  • Cannery Row - 15 min walk - 1.3 km
  • Monterey Bay Aquarium - 3 min drive - 2.6 km
  • Lovers Point - 5 min drive - 4.0 km

Getting around

  • Monterey Station - 9 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive

Restaurants

  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Upscale resort remodelled in 2020 and located near Fisherman's Wharf
Cannery Row is located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on-site and dry cleaning/laundry services. Adventurous travellers may like the cycling at this resort. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, multilingual staff and a banquet hall
  • A vending machine, luggage storage and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 379 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 37.17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 58.18, per accommodation, per night (maximum of USD 150 per stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self-parking fee: USD 29.04 per night (in/out privileges)
  • Valet parking fee: USD 37.17 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Portola Hotel Monterey Bay
Portola Hotel
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on 1 May 2025 start from HK$1,648.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Portola Hotel & Spa at Monterey Bay?

Self-parking is available for USD 29.04 per night. Valet parking is available for USD 37.17 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Checkout is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mile (2 km). Monterey Station is 26 minutes by foot.

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Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1677 out of 2557 reviews
Rating 8 - Good. 490 out of 2557 reviews
Rating 6 - Okay. 236 out of 2557 reviews
Rating 4 - Poor. 84 out of 2557 reviews
Rating 2 - Terrible. 70 out of 2557 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Beautiful hotel, great location, clean rooms and friendly staff. I would stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Xuan

This is a very good hotel, details are great.
Stayed 1 night in Mar 2025

8/10 Good

Sofia

My husband and I enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristina

Amazing location and our stay was very comfortable, i love that dogs are welcome
Stayed 1 night in Feb 2025

10/10 Excellent

Connor

Lovely hotel and very kind staff!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Convenient close by dining and shopping!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gurchetan

Great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Velvet

Room was clean, beds were comfortable and optimal location to explore Monterrey.
Stayed 2 nights in Mar 2025

8/10 Good

Rina

Nice hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Mourad

Nice hotel in a good area of Monterey. Close to restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Loved the location and esthetic of the hotel. All staff were very friendly and helpful. We utilized the spa on the property and had a great experience!
Stayed 1 night in Apr 2025

10/10 Excellent

Ronil

Friendly and communicative staff, easy parking, convenient with all the attractions nearby.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

We’ve stayed at the Portola half a dozen times and always enjoyed ourselves. The staff is friendly and attentive, the property is well kept and the location gives you easy walkable access to the pier and to downtown.
Stayed 1 night in Apr 2025

10/10 Excellent

Kara

Overall great stay for sister trip
Stayed 1 night in Mar 2025

10/10 Excellent

Sunit

It is in close proximity to sites and restaurants
Stayed 3 nights in Mar 2025

10/10 Excellent

Gayane

Had a nice comfortable stay. Beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Beautiful hotel, great location, very comfortable, we had a wonderful stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Very nice you can eat by the pear and sea the seals the hotel was safe and cozy very good food
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Great location and room was very clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Everything was easy and staff were great. Very convenient for Golden State Theatre concerts and wharf. Would love to stay there again,
Stayed 1 night in Apr 2025

8/10 Good

Joe

Great staff n location
Stayed 2 nights in Mar 2025

10/10 Excellent

Viktoriya

Excellent service, food was great, can't wait to come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elena

Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Henry

Fantastic property!
Stayed 2 nights in Mar 2025