Kimball hotels from HK$453

"Check in was a nightmare. We arrived at 3pm so a little early but in most places they have rooms available. Hotel clerk said they were understaffed and extremely busy with check ins. No promises or guesses when a room would be ready. Would not call or text when a room was ready. Was told to check back every hour to see if a room was ready. Only one clerk was working check in desk with a long line and a lobby full of angered guests. Did finally get a room at 6pm. Floor was dirty and had confetti and party glitter in corners. Paid for three guests in room but only two bath towels were left in bathroom so another trip to lobby desk due to phone not being answered. Very disappointed and will not be back."

"The staff were nice. We showed up and pool was closed for painting. Floor in our room was not vacuumed. The toilet seat did not fit the toilet, so your thighs would hit the under part of the toilet. So I had to put a towel under the toilet seat. Overall it was a place that is doable for a night. "

"Good room "

"The Pool was very dirty, had a weird smell when walked into our room, but the breakfast and staff were great!"

"Good breakfast option, very clean, staff very helpful and pleasant. Rooms clean and well maintained. Very easy access. Great place to stay"

"Better than average continental breakfast, everything was fresh and staff was attentive at keeping things stocked. Rooms were clean. Bathroom and shower were clean, but starting to show some aging. Overall it was a good value for the price."

"Bar/pizza spot was perfect! Amazing staff great selection. Breakfast area in hotel was super small with minimal seating-lots of sports teams so it took along time. Our a/c unit went out in the middle of the night! Super frustrating when we had to leave for a game at 720am. When we checked out at 11 my husband told the front desk and they made a comment that we should have told the when it happened! Very frustrating"

"Big guy at the front desk was not very friendly, while all other staff we encountered were great. Breakfast was typical microwaved food, but the grandkids always love the waffles."

"No towels in the pool area. Lights were off and hot tub was chilly. The place seemed a bit sketchy, employee barely talked. Won't be staying again. "