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KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
4.0 star property

Hotel with a fitness centre, near Kawaramachi Street

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Room amenity
Premium bedding, minibar, in-room safe, soundproofing
Reception
Daily continental breakfast (JPY 2750 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is HK$980
HK$1,078 total
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 13 rooms

View all photos for Standard Twin Room, Non Smoking, Bathtub

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room, Non Smoking, Bathtub

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2023
Premium bedding
Private bathroom
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Non Smoking, Bathtub

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2023
Premium bedding
Private bathroom
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2023
Premium bedding
Bidet
Heated bathroom floor
Private bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071

What's nearby

  • Nijō Castle - 12 min walk
  • Kyoto Imperial Palace - 16 min walk
  • Shijo Street - 17 min walk
  • Nishiki Market - 3 min drive
  • Kyoto University - 5 min drive

Getting around

  • Marutamachi Station - 8 min walk
  • Nijo Station - 19 min walk
  • Osaka (ITM-Itami) - 55 min drive

Restaurants

  • ‪餃子の王将府庁前店 - ‬1 min walk
  • ‪元祖からあげ本舗 ほりまる - ‬2 min walk
  • ‪チャーミングチャーハン - ‬2 min walk
  • ‪近江屋清右衛門 - ‬2 min walk
  • ‪お食事処 やまびこ - ‬3 min walk

About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Upscale hotel revitalised in 2023 and located near Kawaramachi Street
Close to Nijō Castle and Kyoto Imperial Palace, KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western provides a coffee shop/cafe, a bar and a gym. Free WiFi in public areas and a restaurant are available to all guests.
Other perks include:
  • Continental breakfast (surcharge), a 24-hour front desk and a lift
  • Smoke-free property, a computer station and ATM/banking services
  • Concierge services, luggage storage and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 57 rooms include comforts such as premium bedding and air conditioning, as well as perks such as safes and sound-insulated walls.
More conveniences in all rooms include:
  • Heated floors, designer toiletries and bidets
  • LCD TVs with digital channels
  • Electric kettles and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: JPY 2750 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

Frequently asked questions

Is KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western on 29 Sept 2024 start from HK$980.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?

This property doesn't offer parking.

What time is check-in at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?

Checkout is at 11:00 AM.

Where is KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western located?

Located in Central Kyoto, this hotel is within 1 mile (2 km) of Nijō Castle, Kawaramachi Street and Kyoto Imperial Palace. Nishiki Market and Shijo Street are also within 2 miles (3 km). Marutamachi Station is 8 minutes by foot and Nijojo-mae Station is 9 minutes.

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 90 reviews" "
Rating 8 - Good. 14 out of 90 reviews" "
Rating 6 - Okay. 5 out of 90 reviews" "
Rating 4 - Poor. 3 out of 90 reviews" "
Rating 2 - Terrible. 2 out of 90 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Suleiman

Disliked: Staff & service
Staff were not competent English speakers which is unexpected for a hotel (which presumably consistently hosts non-Japanese speakers). Room cleaning service was poor quality. Hotel well-located (next to Nijo castle)
Stayed 3 nights in Aug 2024

10/10 Excellent

YINGYING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet and clean.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything about this hotel is perfect. The room was very clean and the staff are just the best! I especially liked the bathroom, which we had the standing shower and tub. The water pressure is strong and I feel like I get a little massage from it. My only complaint of the hotel is the location. It is 11 minutes away from the nearest subway station and walking in the summer heat was too much. The nearest bus stop is 3 minutes away so that helped. Dining options are not as great as it is in an area that is more residential. Although the very best sushi restaurant we ever had is just across the hotel. I think if this hotel was located in a more popular area the daily rate would have been much higher. So we paid mid price for a luxury hotel. They don’t have laundromat on site but provide laundry service. There was a coin laundromat on the street behind the hotel so it was not too bad to walk over to do our laundry. Would we choose this place again? If in cooler weather we would definitely stay here again as walking for 11 minutes is not bad if it is not too hot. And if you like a quiet area, then this hotel is perfect.
Stayed 4 nights in Aug 2024

6/10 Okay

Ana Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They couldn’t provide us extra pillows. And the front desk personal speaks a little English.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at KAYA Kyoto Nijo Castle was truly delightful for me and my wife. The hotel was exceptionally quiet and clean, providing a peaceful and comfortable environment. The staff was incredibly friendly and accommodating, always ready to assist with any needs or questions. Additionally, the location was excellent, making it easy to explore the beautiful city of Kyoto. I highly recommend this hotel for anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff English proficiency can be better
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they thought of everything in the room!
Stayed 5 nights in Jul 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, clean, efficient customer services, walking distance to castle.
Stayed 2 nights in Jun 2024

8/10 Good

elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Terena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the castle
Stayed 1 night in Jun 2024

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 4 nights in Jun 2024

10/10 Excellent

Eri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. The amenities were great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Saint

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
One of the best hotels I’ve ever stayed in. Brand new hotel with everything you need inside. The room has a traditional Japanese house vibe and very pretty. Complimentary beverage in the lounge from 17:00-22:00(including alcohol!) Staff super friendly and several days we opt to not have room service, a bag with fresh towels and new amenity kits were hanging on our doorknob when we came back.
Stayed 3 nights in May 2024

10/10 Excellent

shaienath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed in Japan, would defo recommend! Friendly staff and always feel guilty for leaving haha!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the style of the hotel but also the room itself was marvelous and we were so gutted at only staying 1 night Hopefully next year we will ne back but for longer
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome gem tucked away
Our room was a beautiful Japanese inspired room with a view facing the neighborhood. The room included all amenities with fruit juices in the room refrigerator, lovely wooden handled razor and other items, a safe, etc. The front desk staff were always friendly and attentive to our questions. The restaurant had delicious and ample meals, even including free coffee, beer, and sake if you were not dining in the restaurant. We would definitely stay there again on our next trip to Kyoto!
Stayed 6 nights in Apr 2024

2/10 Terrible

Brinda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Basic property. Limited breakfast options. My partner became unwell after eating the scrambled eggs. Looks like leftovers from the day before are reheated. Based on this, would not recommend despite the hotel being in a decent location.
Stayed 3 nights in Apr 2024

8/10 Good

Chin Teck

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room feels inviting. The colour theme is warm. The staff is friendly. The location is easily accessible via buses and not far from a subway.
Stayed 4 nights in Apr 2024

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Room per expectation and very clean.
Stayed 4 nights in Apr 2024

10/10 Excellent

Golnaz, PACIFIC PALISADES

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local restaurants nearby.
Stayed 4 nights in Mar 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff were not very helpful. Elevator system is unnecessarily complicated. Hotel is a bit out of the way
Stayed 1 night in Apr 2024

10/10 Excellent

Pingtao

Liked: Cleanliness
hi
Stayed 2 nights in Sep 2023

10/10 Excellent

Chi Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place to take a rest
Stayed 4 nights in Feb 2024

10/10 Excellent

Kok How Patrick

Stayed 3 nights in Dec 2023