My boyfriend and I had a beautiful experience! Our room was huge and had comfortable individual futons on the floor. We reserved a private outdoor onsen bath that was on our balcony. It was best enjoyed at nighttime under the stars with a great view of Kyoto from high up.
The staff was friendly and accommodating and took the time to make sure we were comfortable and satisfied. We received welcome tea and a snack then had a multicourse dinner and a traditional Japanese breakfast in the morning, both in the dining hall. (Groups have separate tables but are in one large room, restaurant-style.)
We were both given yukatas (one for wearing to meals and one for sleeping) and although we tried watching several YouTube videos on how to properly tie them, it was a challenge and I don’t think we got it right. Luckily, nobody made fun of us or gave us strange looks. :)
A ryokan is a unique and traditional Japanese experience that I highly recommend researching ahead of time so you’re aware of how things work, what customs to abide by, and what to expect. That said, the staff was happy to answer questions we had.
We hope to return here with our future children someday, as they have family options available, too!