8/10 Good
Lauren
Travelled with group
20 Nov 2024
Liked: Cleanliness, staff & service
Love the Swan. Great breakfast. Cosy bar. Staff are helpful and it has a nice atmosphere.
The rooms are a bit old now though. The single room in particular was pretty tiny and dark, as the windows were small.
The other issue is they turn the heating off fairly often. My room was really cold after midnight and during the day. Apparently you can request a heater but no one told me this. A friend told me after. Would be good to know as it's an old building so it gets chilly.
It seems to be cutting corners elsewhere. The the bathroom shampoo, soap etc is all from refillable dispensers (no conditioner, and shampoo and shower gel are one thing). Bit disappointing.
It's in a perfect location to explore Harrogate. Definitely a nice place to stay.
Lauren
Stayed 4 nights in Nov 2024