Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London West

Bar (on property)
View from room
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is HK$840
HK$1,008 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 259 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 260 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • Westfield London Shopping Centre - 4 min drive - 2.5 km
  • Kensington Gardens - 6 min drive - 3.6 km
  • Hyde Park - 6 min drive - 4.2 km
  • Buckingham Palace - 9 min drive - 6.8 km

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Leon - ‬7 min walk
  • ‪Joe & the Juice - ‬6 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬6 min walk
  • ‪Novetel klasse restaurant - ‬1 min walk

About this property

Novotel London West

Upscale hotel near Eventim Apollo
Located close to Westfield London Shopping Centre and Kensington Gardens, Novotel London West provides a terrace, a garden and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
  • English breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, free newspapers and a front desk safe
  • Concierge services, multilingual staff and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and proximity to public transport
Room features
All 630 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 40 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Artisan
  • Aroma

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (53820 square feet)
  • Meeting rooms - 40

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 40 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London West Hotel
Novotel London West
Accor London West
London Novotel
Novotel London West Hotel London
Novotel London West England
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is Novotel London West pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel London West?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel London West on 15 Dec 2024 start from HK$839.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London West?

Self-parking is available for GBP 40 per day. Limited spots are available.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 40.00 (subject to availability).

What time is check-out at Novotel London West?

Checkout is at noon. Late checkout is available for GBP 40.00 (subject to availability).

Where is Novotel London West located?

Located in Hammersmith and Fulham, this hotel is within 2 mi (3 km) of Eventim Apollo, Westfield London Shopping Centre and Kensington Gardens. Hyde Park and Harrods are also within 3 mi (5 km). Hammersmith Station is 6 minutes by foot and Barons Court Underground Station is 7 minutes.

Novotel London West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 413 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 154 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Antoine

Stayed 3 nights in Oct 2024

6/10 Okay

Cresnel

Travelled with family
Liked: Staff & service
Lobby restrooms needs attention.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Stayed 5 nights in Oct 2024

10/10 Excellent

Bhushan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for business as well as family stay
Stayed 6 nights in Nov 2024

6/10 Okay

Seng Yen

Travelled with family
Liked: Cleanliness, staff & service
Walkable to Hammersmith station but you need to know exactly which exit to take. Service was indifferent, room was refurbished but bathroom was old, we had a bath towel that wasn’t clean, and the shower amenities provided was in a Rituals brand bottle but very watery and obviously diluted as if they were trying to cut costs. Left a small electronics device behind and it would have been a hassle to retrieve it as I had left the country so I was prepared to give it up, but it would still be nice if they had made an attempt to contact me and asked me what I would like to do with it.
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Amenities, property conditions & facilities
Quality for very reasonable prices
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness
Directions to the hotel are nonexistent especially as the location is set around heavily trafficked roads, the hotel front of house is good, along with the bar and restaurant facilities although the bar staff were a bit unsure when specific drinks were requested. The room was minimalistic considering the spec of the room booked. Breakfast was ok although probably of the same standard of a premier Inn which to be honest is not a criticism but the cup and breakfast items needed more attention and replenishment as these were lacking and this was not a the busiest period. Overall pleasant stay but overpriced for the experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Inishka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 6-night stay at Novotel and would recommend it to anyone traveling to London. The breakfast was great and there was a wide variety to choose from. The cleaning staff did an excellent job. The hotel is within walking distance of the train station and local transport. There were also many accessible restaurants and shopping. All in all a great hotel
Stayed 6 nights in Oct 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally the hotel is good value for money. Basic room but nice refurbished bar area although the one staff member was very slow in serving customers and would only serve coffee in takeaway cups.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 5 nights in Oct 2024

6/10 Okay

jeannine, west chester

Stayed 1 night in Sep 2024

10/10 Excellent

Mereoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Narelle

Great location, close to transport that can take you anywhere you n the city. On the direct line to the airport. Extremely comfortable beds.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ching Lam

Stayed 2 nights in Sep 2024

6/10 Okay

ian

Disliked: Property conditions & facilities
The room was run down and outdated. It was expensive considering this.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jean Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great location. Tube Station easily within walking distance.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed Naiem

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with parking. Professional and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, relaxed atmosphere in the bar and reception area. Family friendly, and located perfectly for the Apollo. Nice touches like complementary sweets and fruit in the reception area. Also, as a Coeliac I dread hotel stays, but there were plenty of Gluten Free options at breakfast and on the food menu. That in itself is a reason for me to return. Great stay - very pleased!
Stayed 2 nights in Sep 2024

8/10 Good

Lotoya

Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Behfuruz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay here in Novotel and have been treated very friendly by Mr. Ryle from the Managment team. He is professional and very personable. The whole staff were polite and helpful. Rooms are very clean with fridge always full with bottled water, juice, pops… carpets are not very clean but overall, everything was clean and in great conditions. Lobby and common areas were classy and nice to enjoy your free or business time. Quick access to underground train station with a short cut right from the lobby. Restaurants were great for drinks, coffee. Food. Breakfast offered continental and English style options with great variety. My family and I felt right at home away from home. Highly recommended.
Stayed 2 nights in Sep 2024

8/10 Good

Viktoriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no USB charging ports in the room.
Stayed 8 nights in Sep 2024

6/10 Okay

Meihuey

Travelled with group
Liked: Cleanliness
Perfect location, but hotel is old and need renovation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vincent

Stayed 5 nights in Aug 2024