Centrally located in Old Quarter with friendly staff - limited English. Has the atmosphere of a small family run hotel so they know who you are as you come and go - nice to 'come home' after day out. Internet and air conditioning good. Back rooms small but very quiet as window just to air-conditioning vent. Front rooms big but have street noise - so the full Hanoi noise experience! Small lift available or stairwell. Breakfast simple but excellent - baguette, eggs, fruit, coffee. Not wheelchair accessible unless you have narrow-style for regular door width and can get up 2-3 stairs at entrance. Someone usually on door to help. Showers over bath, but have hand sprayer if you can't step in. Streets tough for w/chairs - crazy busy - need to use road, dodge traffic and have big sense of adventure feel lucky. Around lake is easy access boulevards direct route from Lucky Hotel to the Lake area. There are multiple Lucky hotels - this is Luck with no number.
真實旅客
於 2019 年 11 月住了 6 晚
8/10 不錯
真實旅客
2019 年 10 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 10 月住了 1 晚
10/10 優異
NAM
2019 年 10 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service. High recommended.
NAM
於 2019 年 10 月住了 1 晚
8/10 不錯
真實旅客
2019 年 10 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
내부 관리 및 직원 서비스가 만족스러 웠으며 조식도 편하게 먹기 괜찮았다.
위치도 좋아 여러 곳으로 다니기도 좋았다.
다음에 기회되면 다시 이용하고싶다.
真實旅客
於 2019 年 10 月住了 4 晚
6/10 一般
真實旅客
2019 年 3 月 24 日
不滿:住宿狀況
The management were not particularly friendly, the rooms adequate but not great, beds hard as a rock as were the pillows, no luggage rack but that seems to be standard in Hanoi. No tissues or coffee , tea. I probably wouldn’t stay there again.
真實旅客
於 2019 年 3 月住了 7 晚
10/10 優異
Deb
家人同遊
2019 年 1 月 18 日
讚好:職員與服務和住宿狀況
For the price I gave it a 5 star we spend 4 days there and we will be going back at the end of our trip for a few more days
They are storing a few bags for our return
We had an inside room which we found very quiet a nice breakfast as served each morning
The staff at front desk arranged trips and pick ups
Very good location as well
Deb
於 2019 年 1 月住了 4 晚
10/10 優異
Deborah
家人同遊
2019 年 1 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s all good for the price we love the location and front desk booked us a few tours this am
Great breakfast
I would recommend
Deborah
於 2019 年 1 月住了 1 晚
8/10 不錯
真實旅客
2019 年 1 月 5 日
讚好:客房舒適度
真實旅客
於 2018 年 12 月住了 3 晚
10/10 優異
真實旅客
2018 年 12 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Classic hotel in the very midst of the old city in Hanoi! Just perfect.
真實旅客
於 2018 年 12 月住了 5 晚
8/10 不錯
Simon
2018 年 10 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Excellent hotel stay! Would absolut recomment this hotel. But the restaurant did not serve.. anyway theres plenty food around 😆
The breakfast was very good and had the same attention been given to the maintenance and housekeeping of the room the hotel would have been very good. Black silicone around the bath. Filthy marks on the wall where the key goes to turn on the lights etc., the extractor in the bathroom was filthy and needed a good clean. One receptionist was lovely, the other one very rude. All the above things are easily fixed (apart from the rude receptionist) and what a difference it would make. Not particularly cheap and better and cleaner hotels are available. Location was very good.
真實旅客
4/10 欠佳
Mueed
2016 年 11 月 25 日
讚好:整潔度
不滿:住宿狀況和客房舒適度
My room smelt musty even with the air conditioner on. There was only a thin fitted sheet on the mattress so I ended up sleeping on the covers. The hotel needs renovating. The room was clean. The location was very good and the staff courteous and helpful.
Mueed
4/10 欠佳
Gregory
2016 年 11 月 8 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
A scam!
Do NOT book this property! They attempted to scam us and another couple soon after. We arrived and they said they never received our confirmation and had no rooms, despite having keys behind the desk. They attempted to get us to pay for a sister property for $50 which we already paid on hotels.com. After speaking with hotels.com for about 45 minutes, they somehow found our reservation and put us in lucky hotel 2 (1 block away). The hotel and room were clean and comfy. Fast wifi. Only negative besides the scam, was our room was a smoking room which we didn't book. After finally settling in, on the way to get food Lucky 2 was saying the same thing to 2 other guests who had a reservation. Not a good experience when you arrive to Hanoi at 9:30 pm in a busy city and them attempting to get scammed. Got a refund voucher from hotels.com so technically a free room worth the 45 minute arguing.
Had a good stay while I was there. Got sick so had to leave trip early. Would like to go back at a later date to enjoy more of the great food and friendly people.
真實旅客
8/10 不錯
Enrique (Santiago)
2015 年 5 月 9 日
讚好:整潔度和職員與服務
Bad Lucky
Le faltan muchas cosas a la habitación, como mejor baño. De aca destaco el servicio, excelente!!
Enrique
6/10 一般
真實旅客
2013 年 11 月 28 日
不滿:整潔度、職員與服務和住宿狀況
Guest2013
I think the hotel is over-rated online. The location is good if you want to shop, but if you want to rest then at night it is simply impossible because of loud noises coming out of various places and roads around. My room was old time renovation, especially the bathroom looked old. The unit was big, but did not appear quite conformable. The furniture was beautiful, but old. I got very mixed feelings about the comfort there. Breakfast was OK, but it is not a buffet therefore has limited choices and is relatively small in volume. The personnel is friendly and ready to assist as necessary.
真實旅客
8/10 不錯
真實旅客
2013 年 7 月 14 日
讚好:職員與服務
Tốt
真實旅客
10/10 優異
真實旅客
2013 年 5 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
10/10 優異
真實旅客
2013 年 5 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
6/10 一般
Heidi
2013 年 2 月 5 日
不滿:住宿狀況和客房舒適度
God til prisen
Fin beliggenhed. Egentlig OK alt i alt, men det trækker ned, at der var en ubehagelig fugtighed i sengetøjet. Lidt klamt, men hvad kan man ellers få så billigt.