Check in 時已經晚上11點多,上到房間發現門鎖防盜是壞的!但好快有工程部來維修!整體服務是滿
NGA TING
於 2019 年 10 月住了 3 晚
8/10 不錯
Man
2019年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Good location, Friendly staff and nearly by restaurants. I use to stay here for my trip in the past 2 years, thanks to upgrading to the premium floor in the last trip.
Man
於 2019 年 8 月住了 2 晚
4/10 欠佳
真實旅客
2019年8月16日
讚好:整潔度
Nice environment with well managed facilities.
Unpleasant experience at check-in counter.
I had booked 2 nights at Novotel Da Nang. Due to flight delay, I was arriving the hotel on the second day noon. It was quite disappointing that I was blamed for “no-show” and the room I booked and fully paid was released. I was told my room was sold when I arrive.
I’m not familiar with the “no-show” policy that mentioned by the front desk staff, but it is definitely not a pleasant experience after flight delay.
Nice location. You can see the Han River from the balcony. The night view is wonderful.
E
於 2018 年 12 月住了 3 晚
8/10 不錯
真實旅客
2018年11月11日
讚好:整潔度、職員與服務和住宿狀況
In overall it’s really nice to stay in this hotel. Nice view.. early checked in, friendly staff, but there is a bar on the 36th floor pretty noisy soemetime
The administrative centre is just next door to the hotel which is a great location for meeting there
Clean and friendly staff
However the access to the room is a bit inconvenient as it is separated from those at higher floor and other facilities such that I had to go down to lobby and take another lift to the facilities including restaurants.