Hakuba Bar Hotel

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"スタッフさん全員丁寧でした。 大人数で行きましたが、お部屋の調整やさまざまな質問にも丁寧で大満足です。 海外のお客様やスタッフさんも居て、少し海外気分が味わえました。 またお部屋は写真よりも広く感じました！ あとTVがうつりませんでした。あまり部屋に居なかったのでそこまで残念ではないですが。 ともかく大変お世話になりました‼︎ Thank you so much‼︎♪"

"People were friendly and polite but didn’t speak much English. Only saw them for breakfast then had the whole place to our self. Onsen was great after every day on the hill"

"Staff were friendly, breakfast buffet was small but okay. Rooms were a good size but I wasn’t really happy with the room cleaning. I stayed 5 nights and my sheets weren’t changed once. That would normally be okay except my partner had an unexpected nosebleed and got a little bit of blood on our doona and it sat there for 5 nights. When our room would get ‘made up’ the staff would just reposition the doona, where they would clearly see the blood, instead of changing it. It was just a bit gross...

"We had a great stay at Hakuba Echo Hotel. The manager spoke perfect English and was very accommodating. The rooms were very large and comfortable. We really enjoyed our stay there."

"Our stay at Hakuba House was incredibly homely. Grant and his team are exceptional and went above and beyond to make our stay in Hakuba the best it could be. It was great to be able to come home after a day on the slopes and relax by the fire with a drink from the bar. Hakuba house is conveniently located near to shuttles and restaurants, and the staff were happy to drop us to dinner and make reservations for restaurants and Onsens. "

"I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!"