Hi,
I loved the condo. We had an amazing time and the proximity to the beach was amazing. The condo was clean and the kitchen had all of the amenities for cooking. Grills provided by the pool also allowed easy dinners while the kids swam. I was disappointed that I wasn't told ahead of time that the lanai was closed. It is my favorite part of vacay to sit on the balcony.
Also, I always choose to rent through VRBO. However, because I didn't rent through Sunstream, I was not allowed to rent tennis rackets or do anything on property that they allow their guests to do. I found the desk clerk to be rude. Also, I called Sun Palace about the parking pass as I noticed everyone had one and Justin was nice enough to call and secure one for me. However, when I went to the front desk I was told no I could not have one. A manager heard me talking and gave me one. Fort Myers endured so much damage and I can't wait for the area to be back to 100%. I would say the area condos and restaurants welcome the business. I am not sure why they choose to treat guests staying on property in such a way. Is it really that hard to rent two tennis rackets to my children? Justin was also very helpful with the rackets. He found a place for me to rent.
I was impressed with the level of service provided by Sun Palace and I really liked the condo and location. Next time, I'll just pack my own rackets.
Thank you for a wonderful time