Austin Luxury Hotel

"This is one of our favorite properties to stay at when we visit family in Austin. The location is great, and we love the upscale amenities and spacious rooms! It’s very quiet, comfortable beds, and the live music in the lobby is a nice bonus. "

"The check in staff was wonderful. She helped me find a larger room when we arrived. The bar server was great-very friendly and most apologetic when food took a long time. Dinner was disappointing - food delivered was not what was described on the menu. "

"My husband had medical emergency. Staff was excellent and all ended well. Special thanks to John and Marcus "

"After reserving a two night stay, waking up after the first night, the house cook/maid informed us “we missed breakfast” and that we were “late for check out”, upon which we said we had booked 2 nights. She said you better talk to Shawn (the manager, pretty sure her son). He said he “forgot” he had some “inspection” that day “they were selling the property” and we had to leave. (He wouldn’t charge us)… As we were packing up, a group from Florida pulled in that he talked to and got to leave while...

"Great location, historic venue. Quiet, relaxing and amazing staff, outstanding customer service!"

"Very conveniently located and accessible by walk for hanging out in Downtown Austin "

"Excellent room and outstanding service! "

"I was traveling for work alone, Two men followed me into the hotel, the receptionist gave them my name and called me to tell me they were looking for me. I asked her who they were and she didn't take their names. She said if i really wasn't expecting visitors I should call the police. I called the police and they escorted me out. the hotel still charged me for my stay. Horrible experience."