Austin Luxury Hotel

"Convenience"

"I was in Austin for a heart ablation at St David's and had to wait an additional day after surgery. It is a beautiful and comfortable hotel. The staff was very attentive and amicable. We ate in the restaurant, and the food was very tasty. I only have 2 complaints, our TV didn't work during our stay, which is not a big deal I'm not a great fan of TV anyway. The other issue was I was stranded in the elevator a bit comical really. I managed to get the elevator to respond to move from the 2nd floor...

"This a beautiful quiet but at the same time lively hotel. Service is excellent and location, the best for visiting Austin Downton and a nice jog around the Lady Bird Lake. "

"After reserving a two night stay, waking up after the first night, the house cook/maid informed us “we missed breakfast” and that we were “late for check out”, upon which we said we had booked 2 nights. She said you better talk to Shawn (the manager, pretty sure her son). He said he “forgot” he had some “inspection” that day “they were selling the property” and we had to leave. (He wouldn’t charge us)… As we were packing up, a group from Florida pulled in that he talked to and got to leave while...

"It was very welcoming waking in with beautiful Christmas decorations. All of the staff was friendly and attentive. Our corner king suite was spacious, clean, and comfortable. The double sinks were also a nice plus. "

"Building needs serious maintenance, smoke smell everywhere, mildew"

"Our stay was amazing!! The receptionist Natalia was very welcoming & very thoughtful!! Thank you Natalia!!"

"I was traveling for work alone, Two men followed me into the hotel, the receptionist gave them my name and called me to tell me they were looking for me. I asked her who they were and she didn't take their names. She said if i really wasn't expecting visitors I should call the police. I called the police and they escorted me out. the hotel still charged me for my stay. Horrible experience."