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Hotel Andorra Palace

3.0 star property
Family-friendly Andorra la Vella hotel in Avenida Meritxell with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Andorra Palace

Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Arcade
Indoor pool, seasonal outdoor pool, pool loungers
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
The price is HK$410
HK$455 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Private bathroom
Deep-soaking bath
Hairdryer
Satellite channels
Wardrobe
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Plasma TV
Private bathroom
Deep-soaking bath
Hairdryer
Satellite channels
Wardrobe
  • 215 sq ft
  • Sleeps 1
  • 1 Large Single Bed

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includes taxes & fees
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About the area

Map
Avinguda Merixtell, 58, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 2 min walk - 0.3 km
  • Church of Saint Stephen - 5 min walk - 0.5 km
  • Casa de la Vall - 7 min walk - 0.6 km
  • Andorra Massage - 7 min walk - 0.6 km
  • Caldea Spa - 15 min walk - 1.3 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • La Seu d'Urgell (LEU) - 49 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Diamant Andorra - ‬1 min walk
  • ‪L'Orri - ‬8 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Hotel Andorra Palace

Family-friendly hotel near Caldea Spa
You can look forward to a rooftop terrace, a coffee shop/cafe and a playground at Hotel Andorra Palace. Treat yourself to a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Continental breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • A 24-hour front desk, multilingual staff and smoke-free property
  • Concierge services, a lift and free newspapers
Room features
All 59 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 25-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 26 per night)
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 15-16 for adults and EUR 11-12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open selected days
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 25-inch plasma TV
  • Satellite channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 1:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Andorra Palace Andorra la Vella
Hotel Andorra Palace
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Does Hotel Andorra Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 1:30 PM. The swimming pool is closed seasonally each year from April 22 until April 25.

How much does it cost to stay at Hotel Andorra Palace?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Andorra Palace on 25 Nov 2024 start from HK$410.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Andorra Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Andorra Palace?

Self-parking is available for EUR 26 per night.

What time is check-in at Hotel Andorra Palace?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Andorra Palace?

Checkout is at noon.

Where is Hotel Andorra Palace located?

Located in Avenida Meritxell, this family-friendly Andorra la Vella hotel is within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. Illa Carlemany Shopping Center and Perfume Museum are also within 10 minutes.

Hotel Andorra Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 113 out of 271 reviews" "
Rating 8 - Good. 103 out of 271 reviews" "
Rating 6 - Okay. 37 out of 271 reviews" "
Rating 4 - Poor. 12 out of 271 reviews" "
Rating 2 - Terrible. 6 out of 271 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
OK for Basic Travel
Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and excellent facilities
Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Stayed 4 nights in Feb 2024

8/10 Good

Wesley

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely old hotel without any comfort
The hotel is absolutely ancient. The carpet was filthy and the bed was really old with squeaky springs. It's embarrassing they won't put any effort to refurbish the rooms. Only plus side is the location and breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay in Andorra la Vella
Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
Stayed 1 night in Jul 2023

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y trato del staff de recepción. Las habitaciones muy limpias y ordenadas.
Stayed 9 nights in Nov 2022

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.
Stayed 2 nights in Sep 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A good value choice.
As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine. Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated. Location is excellent - half-way between the shopping intense area and the old town.
Stayed 6 nights in Sep 2022

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and excellent location. Spa is good and staff helpful.
Stayed 2 nights in Jul 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay
The room was basic and old fashioned, needs an update. The breakfast had a fantastic choice. The wellness suite and pool was excellent with a wonderful view. The position of the hotel was very central for shopping and sightseeing.
Stayed 2 nights in May 2022

10/10 Excellent

MARIA DEL PILAR, naucalpan de juarez, Esta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of noise an smell of marihuana
Stayed 1 night in Apr 2022

8/10 Good

Kimberly

Liked: Staff & service
Hotel was in a great location for exploring Andorra La Vella. Room was spacious and had lovely window views, really the highlight of the room. Bed was comfortable and bathroom was nice. Overall, pretty decent. Staff were kind and helpful. Hotel was really quiet and no bar or restaurant open due to Covid and low season it seemed. The flooring/carpet in the room was terrible and in bad need of replacement. Floor was uneven and lumpy under very cheap carpeting that had stains and scuffs and marks. There was a vent just above the door in the room that kept blowing air that smelled of cigarette smoke, which was irritating, but both windows opened for fresh air so that was helpful. Overall fairly decent value.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
satisfied
Very cheap for a hotel with a sauna
Stayed 1 night in Oct 2021

10/10 Excellent

Jaime

Travelled with group
Liked: Staff & service, property conditions & facilities
Good overall
It was good for a 3 star hotel
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in May 2021

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was comfortable, good location
Stayed 2 nights in Feb 2020

10/10 Excellent

brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
The room was large and well located in main shopping area. The TV was old and the room was slightly outdated but was good for me for the price. A bonus was the use of the pool, spa, gym, and other facilities at their other hotel. Overall good value for price and location.
Stayed 3 nights in Sep 2019

8/10 Good

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near historical Centre of Andorra la Vella.
The Hotel is conveniently located within walking distance of all the attractions. One can stroll around the historical town, narrow streets, tiny squares and low-rise buildings, with shops devoted to the international traveler.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Francisco, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, affordable, however I was surprised by the "single use fee"; my dad was with me and we had to pay double the price due to that. If we had known this for sure and in advance we would have chosen a different place...
Stayed 1 night in Dec 2018