"The room has a smell of cigarette smoking and the air conditioning was broken in our room. We managed to move into another room with a floor cooler. When we were packing to move, a person who claimed to be the manager of the hotel called our room and told us to vacate the room right that moment. He was very impolite. In the room which we switched to, it still felt hot like outside at 33 degrees as the window was not securely taped, therefore there was a leak in the window caused by the air duct of the floor cooler."