"Very good location close to Southern Cross station and supermarket. Very clean. Amenities are Australian standard (basic level but enough for use). The room is comfy, equipped with a fridge. Breakfast really does not worth going!!! I am on discount but still don't find it worthy. only basic cereals, toasts, egg, beans, milk, coffee machine. For AUD 15 (regular price) and with staff serving the food, they should make more variety of food and make it a better part of the hotel service...."
"Great check in experience even though I arrived an hour earlier than the check in time. The room is ready, quiet and clean. It is just 10 mins walk from Southern Cross station where you can take air bus to the airport. 5 mins walk to tram station which is free to access to CBD ( walk is 20 mins). 15 mins walk to QVM.
It is also amazing to have a bottle of wine as a VIP of hotel.com
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"Big space family room with microwave oven. Clean and comfort. Restaurant serves good meals at reasonable price. Just opposit to train station and convenient."
"This was easily my best stay in Melb. It was the Grand Hyatt team that made this trip memorable. Whilst booking this 4-nights stay, Ms. Linh Truong was very helpful in making the arrangements and ensuring our stay was perfect. Upon arrival, John at Concierge greeted us and took care of the luggage. Everything was promptly taken up to our rooms. Check-in was quick and efficient. The housekeeping team were friendly and stopped by everyday to check that our rooms were cleaned and amenities were refilled. The hotel is in a beautiful and convenient part of Collins Street with a stunning view of the Yarra River. The only qualm I have is the walls are very thin, you can hear the pipes when your neighbours use their shower. I look forward to my next stay at Grand Hyatt Melbourne."
