“Pros: Good customer service, hotel facilitated an early check-in and providing different pillows. Bed was comfortable, location was great - walking distance to Melbourne Park for the AO, the airconditioner worked well, great blackout curtains and housekeeping service. Nice food at Harry's restaurant for dinner and the buffet breakfast.
Cons: Hotel is way past its prime, would have been 5 star in the 80's & 90's but not now. The facilities and rooms are a bit run down e.g., tiles in the main……