The experience is nice and the facilities are well-kept. We were truly disappointed with the cost of everything, though. ANYTHING extra is so expensive. Want to do the adventure? $25 (we have three kids, so $75 min). Want to go to the arcade? $50 to make it worth it. Want to mini bowl? $24 for 6, $4/additional player. Snacks and food on the property are also higher in cost, so the best bet is to go across the road to the grocery store or to any of the local restaurants. It would be smart for the property to just do big buffet breakfasts, especially with kids being the main guests. Throw some pancakes, eggs, and sausage in buffet tins and hot coffee with creamers and you've just hit made everyone's stay.
The coffee in the room-- not good. How crazy that parents are going non-stop for 2 days and the coffee is watery?! We added two pre-filled packets to each brew and it still was not enough.
Is the propety fun? Yes. Our kids had fun. The waterpark kept all kids happy.
Is it convenient? Yes. It is right by everything the Traverse City area has to offer.
Worth it once? Maybe, as long as you get the coupon/Groupon!