Disappointed with management. Went at 2pm to check in (as per normal check in time) and there was no one there, door locked, called both numbers provided on the door with no answer, someone from the restuatant told us they had gone for lunch and we had to wait for their return. Upon his return, no Apology or greeting just a "this stuff happens, we were at lunch". That is rude and unprofessional especially in such a small friendly town and did not make us feel welcomed. From a long drive to then be not acknowledged, just your room is there with the key Inside. MANNERS MATTER. the room was very nice, the view was pretty and would of been a lovely stay if we were welcomed properly. After reading the comments from management below (which if you want a laugh go and have a read at managements responses) we are looking forward to your response.