The resort is outdated. It needs renovation expeditiously!
Valerie
2024 年 12 月入住 3 晚
10/10 超赞
konstantin,Tacoma
与家人出行, 团体旅客
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
esstalin from Expedia was a great help. he made the booking process so easy. I would recommend Expedia just for the customer service
konstantin
2024 年 11 月入住 11 晚
10/10 超赞
Isolina Lana
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Family-friendly environment!
Isolina Lana
2024 年 12 月入住 9 晚
10/10 超赞
Carolina
2024年12月14日
Carolina
2024 年 10 月入住 2 晚
10/10 超赞
Edgar
与家人出行, 与配偶出行
2024年12月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay! Food options were good and staff was helpful! Zen is a must try!
Edgar
2024 年 12 月入住 6 晚
10/10 超赞
James Nicholas
与配偶出行
2024年12月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hands down the best food at any resort we've been to.
James Nicholas
2024 年 11 月入住 12 晚
10/10 超赞
Maryorie Desiree
2024年12月12日
满意:清洁度、员工和服务、住宿条件和设施
Everything!
Maryorie Desiree
2024 年 11 月入住 2 晚
4/10 很差
Antony
与家人出行
2024年12月11日
Diamond club not worth it
Had a butler never seen him
Antony
2024 年 12 月入住 9 晚
10/10 超赞
Lucero
2024年12月10日
Lucero
2024 年 11 月入住 2 晚
10/10 超赞
Jose
与家人出行
2024年12月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place friendly people,
.
Jose
2024 年 9 月入住 6 晚
10/10 超赞
Jamara
与配偶出行
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff was really nice. And the property had amazing amenities. I would stay here again. Great place for my first time in Punta Cana!
Jamara
2024 年 12 月入住 3 晚
8/10 还可以
Lauren Ivory
与配偶出行
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lauren Ivory
2024 年 12 月入住 7 晚
6/10 一般
RALPH
与配偶出行
2024年12月8日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Service needs improvement. Most of staff were unfriendly and not attentive - even though we tipped entire time.
RALPH
2024 年 11 月入住 5 晚
10/10 超赞
Gretel
与家人出行
2024年12月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Recommended for all ages. My entire family had a blast. It was my husband and I a 12 years old boy, a 18 years old male and my mother, 80 years old. We loved it and this is our third time at this resort. Must definitely not the last.
Gretel
2024 年 12 月入住 4 晚
10/10 超赞
pamela
2024年12月8日
满意:清洁度、员工和服务、住宿条件和设施
Love the Resort overall enjoy myself to the max.
pamela
2024 年 10 月入住 2 晚
4/10 很差
Sanjay,Mount Vernon
与家人出行
2024年12月7日
满意:服务设施,清洁度
不满意:员工和服务
The property is clean and attractive as expected with options to dining, bars and other activities but the service from the staff was below par, from the lack non English speaking for a tourist resort is unacceptable, the lack of effort to even try to help throughout the entire stay was so shocking. It’s hard to get a reservation at most of the restaurants and most of the food is cold. There is no staff member to explain how things work and even when you ask a question or two they are telling you to scan barcode and go to the app. The cleaning staff continued to put dirty sheets on the bed and even toilet papers which was never clean either. They make no effort at all to make sure the room is cleaned properly. I’m really disappointed about how poor the service and food was and the lack of effort on their part to even try to rectify the situation. The condition of the room was poor also, with broken light switches, broken bed and dirty floor and old deplorable furniture.
Sanjay
2024 年 12 月入住 3 晚
10/10 超赞
GUSTAVO,BAKERSFIELD
与家人出行
2024年12月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful time, thank you Estalin
GUSTAVO
2024 年 11 月入住 7 晚
10/10 超赞
Dilcia
与配偶出行
2024年12月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Vilmont Aristade who works as Concierge at Prime travel club was a true professional. Even though our check-in was not smooth, he makes sure that we are taking care off and reserved all our dinners. He checked on us everyday and show us everywhere around the property. A true professional and excellent worker who help us through out our stay!