Excellent customer service! Rooms were spacious and clean. Complimentary essentials were greatly appreciated! Cute pajamas!
真实旅客
2024 年 7 月入住 2 晚
10/10 超赞
Edward
2024年07月22日
满意:住宿条件和设施,清洁度
Edward
2024 年 7 月入住 3 晚
10/10 超赞
Leopoldo Arturo
与家人出行
2024年06月17日
满意:客房舒适度,清洁度
Excelente ! Un gran valor por el costo. Ubicación, limpieza, etc.
Leopoldo Arturo
2024 年 6 月入住 6 晚
8/10 还可以
真实旅客
与家人出行
2024年06月14日
满意:客房舒适度,清洁度
Good location
Excellent location with a Familymart, restaurants and retailers nearby. The Shinsaibashi shopping street is just downstairs. Convenient to have a washing machine in the room. However to dry your clothes you must use the shower room which can be heated.
真实旅客
2024 年 6 月入住 3 晚
8/10 还可以
Joanne
团体旅客
2024年05月3日
满意:清洁度、服务设施、住宿条件和设施
We only stayed one night in this hotel but found it to be a pleasant and comfortable stay.
Joanne
2024 年 4 月入住 1 晚
10/10 超赞
Jacob
与家人出行
2024年04月21日
满意:客房舒适度,清洁度
Easy check-in. King beds are two doubles pressed together, making huge beds. Large rooms, nice room amenities.
Jacob
2024 年 4 月入住 1 晚
8/10 还可以
Aaron
与家人出行
2024年04月20日
满意:住宿条件和设施,清洁度
The noise from the street was very loud at night. The room was very spacious and modern. It was nice to have laundry and an outdoor deck to dry clothes.
Aaron
2024 年 4 月入住 3 晚
10/10 超赞
Sally
与家人出行
2024年04月18日
满意:清洁度、服务设施、住宿条件和设施
Great place to stay in the Shinsaibashi area. Lots of lovely restaurants nearby, plus close to transport, Osaka Castle and the Canal. Very clean and quite spacious.
Sally
2024 年 4 月入住 1 晚
6/10 一般
Valeria
与家人出行
2024年03月27日
满意:客房舒适度,清洁度
One to two nights max
Very good location- close to many dining and shopping options. I did not like that the front desk only opened from 9am to 10pm. They were also not very helpful when I needed to book a taxi. Additionally, only a single elevator that only fit 2 people at a time.
Valeria
2024 年 3 月入住 2 晚
8/10 还可以
Eddie
团体旅客
2024年02月8日
满意:清洁度
The hotel room was a decent size, shower was great, staff was friendly, and the area around the hotel was pretty good if you like to shop around
Eddie
2024 年 2 月入住 4 晚
10/10 超赞
Derek
与家人出行
2023年12月14日
满意:清洁度、服务设施、住宿条件和设施
One of the nicest places Ive stayed in Japan. For Japanese standards the room is massive, beds are big and comfortable and the pillows are nice as well. Normally I wouldn't comment on pillows but some places in Japan have terrible pillows that made for a lousy night of sleep. The location is good as well with lots of food options around and good proximity to public transport. Its an easy trip back to Osaka station or Shin-Osaka station.
Derek
2023 年 12 月入住 3 晚
10/10 超赞
Kha
与家人出行
2023年08月27日
满意:客房舒适度,清洁度
Room was very clean and quiet. Busy Shinsaibashi shopping/dining district literally 20 steps from front door. Very convenient location. Closest subway stations were about 1/4 mile walk from the hotel. However, route could be taken right through the covered Shinsaibashi shopping area so it was comfortable and didn't feel like a trek at all. Would recommend staying at this location to anyone.
Kha
2023 年 8 月入住 5 晚
10/10 超赞
Di
2023年06月5日
满意:清洁度、服务设施、住宿条件和设施
Di
2023 年 5 月入住 5 晚
10/10 超赞
Stuart
与家人及幼儿出行
2023年04月17日
满意:清洁度、服务设施、住宿条件和设施
Very centrally located. Note the map location shown on Expedia is incorrect (shown next to the Osaka riverside) but the actual address given is correct in downtown Shinsaibashi.
Stuart
10/10 超赞
hoi lun
团体旅客
2023年04月16日
满意:客房舒适度,清洁度
Need more professional night shift staff
Yamato had damaged my luggage and front desk lady had helped me to handle the communication with Yamato on behalf of myself. When I received a note from front desk to see them before 10pm to provide my email address for communication. I went as per request and there was this gentleman at the front desk at night. When I explained myself the reason I am here, unfortunately he did not listen at all and asked for my passport for check in. We were not able to communicate happily due to the language conflict. I had provided my email address and asked to use googled translate to communicate as I want to know what's the next step. He had refused to speak to me since then and just simply said Thank you and ignored any eye contacts and communicate. I appreciated the morning shift front desk ladies but definitely felt discriminated by the night shift gentleman. Im asking management to provide training to this specific night shift staff member to act more professional when not all tourists speaks Japanese.
hoi lun
2023 年 3 月入住 4 晚
10/10 超赞
??
与家人出行
2023年02月13日
满意:清洁度、服务设施、住宿条件和设施
住めるかと思うくらい、キレイでとても居心地がよかったです。
??
2023 年 2 月入住 1 晚
10/10 超赞
Melvyn
与家人及幼儿出行
2022年12月17日
满意:清洁度、服务设施、住宿条件和设施
The hotel / apartment is along the sheltered Shinsaibashi shopping street. Plenty of dining options along with convenience shops like family mart, 7-eleven etc.
Walk to the right when you join the shopping street to get to the train station and Parco while the left brings you towards Dotonbori area. There is also a McDonald about 2 min walk. Staff are helpful, friendly and professional.
Room comes with microwave, air purifier/humidifier, fridge and washing machine. Bathroom has a air circulation unit on the ceiling along with plenty of hangers to dry the clothes that you wash over the night.
At night when the area is quiet you can hear a very soft rumbling periodically which should be trains passing underground nearby. But it should not bother anyone but the lightest of the lightest of sleepers.
For the location, utilities and size of the room it is very highly recommended and I would recommend it.