After seeing the poor reviews we were very worried about our stay. It was much better than expected, the staff were very friendly and it was clean enough. The onsens were great and facilities ok, breakfast was great.. location great..
Property could clearly do with some money spent on it but this didn’t spoil our stay..
Paul
2019 年 10 月入住 3 晚
8/10 还可以
RobAllen,Gold Coast
与家人出行, 团体旅客
2019年10月11日
满意:员工和服务,清洁度
The staff went out of their way to help. The property is tired but clean. Good position for restaurants and bars.
RobAllen
2019 年 10 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2019年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very attentive and helpful staff.
Rooms are very basic but clean
Air conditoner worked well and staff came in the evening to set up futons for sleeping.
Convenient location only a short walk from Beppu station and shops and restaurants.
Very traditional Japanese accomodations.
Recommend to stay for 1 or 2 nights as sleeping on a futon is not the best .
真实旅客
2019 年 10 月入住 3 晚
2/10 糟糕
Paul
2019年10月3日
不满意:员工和服务、住宿条件和设施、客房舒适度
Run down and overpriced
Don't bother! Place is unbelievably run down, reckon it's had no maintenance since it was built. The most expensive hotel we have stayed in in Japan and the worst quality. Clearly taking advantage and gouging world cup tourists! Then despite your booking clearly stating paid in full including all fees and taxes they wanted more money at check out... total rip off merchants