The staff were very helpful. They allowed us to check in few hours earlier (although key was still provided only on time). Staff offered good service (by delivering our luggage to our room and providing us umbrella when it started to rain without request). The food at breakfast was fresh and delicious, and the portion was adequate. Hotel had a clear view of Mount Fuji. Extra pillows were provided without request. Facilities in the room was as described.
Siu Chung
於 2023 年 5 月住了 1 晚
10/10 優異
KAI YIP
家人同遊
2023年4月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
KAI YIP
於 2023 年 4 月住了 2 晚
10/10 優異
tzuyen
多人同遊
2023年4月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
tzuyen
於 2023 年 4 月住了 1 晚
10/10 優異
KI FUNG
2023年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
讚讚讚
房間非常舒適, 環境優美, 第一次出comment 要讚既酒店, 而且服務員非常有耐心
KI FUNG
於 2023 年 2 月住了 3 晚
10/10 優異
Tsz Cheung
2023年2月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tsz Cheung
於 2023 年 2 月住了 1 晚
10/10 優異
HOI YAN (Hong Kong)
家人同遊
2023年2月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
所有方面都非常滿意,必定會再來。
HOI YAN
於 2023 年 2 月住了 1 晚
10/10 優異
WING HONG
伴侶同遊
2023年1月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境舒適乾淨整齊員工nice 多泊車位,
WING HONG
10/10 優異
Wai Hei Calvin
伴侶同遊
2023年1月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店可觀看無遮擋富士山景
房間有榻榻米 藥石浸浴提供
Wai Hei Calvin
10/10 優異
Gary
伴侶同遊
2022年12月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The outdoor space within the room is excellent, the facilities and amenities are clean and modern. Had a fantastic night.
Gary
10/10 優異
Chi On
家人同遊
2022年12月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best for family, near the station!
Easily accessible to nearby car rental company for a local drive
Backyard garden is the best for a magnificent view of fujiyama
This is a nice little hotel. The room is big and clean, and the Kawaguchiko station is within walking distance (~5 mins). You can enjoy the view of Mt. Fuji inside the room.
But 2 points made my stay not perfect enough.
(1) The room cleaning starts (also the checkout time) at 10:00 am, which I think is too early if I am planning for a relaxing trip in such a lovely area. I think 11:00 am would be much much better. Everything is too rush in the morning.
(2) All the staff is helpful and nice, except for the Chinese woman. She keeps talking Mandarin to us even though we speak Japanese and English to her. She should be more aware that not every people coming from Hong Kong (and my friend comes from Australia!) speaks Mandarin.
Other than that, this is a good hotel.