The manager is a total deutcshnag. Incredibly narcissistic a terrible person.
My booking was made several hours prior to my arrival at the property after five pm. I found no one on the property, called the posted number half a dozen times no answer. Was about to leave and find replacement lodging when another guest came in who contacted the manager and was able to get a key to a room. The room was on the third floor no elevator, hot day one tiny and extremely loud air conditioner in the room. TV didn’t work, all night, oh brother!
Next morning manager told me why he didn’t answer my call, but not why he didn’t have my reservation in place on the front desk like two other guests keys and paperwork were in plain view. He began telling me he was the victim and I should leave the property. The guy is insane, demon possessed, delusional and of course sociopathic narcissist.
In the last year I’ve stayed in over one hundred hotels traveling the USA and spent over $30k; this was by far the worst experience I’ve ever had.
I believe this manager is a part owner of the property, but have no doubt he is pure evil.