I have stayed at multiple hotels including this one and I have never been more disappointed. There was no hospitality, communication and or help from the staff. The cookies literally were burnt, the breakfast was cold and not prepared for the guests promptly like in the past. There was a tree on the second floor that had flashing lights on it and when I told the staff my husband has seizures and could they make the lights stop flashing I was told no. I will not stay here again and that's a shame because we have used this specific holtel for the past 18 years and not again. I paid over 200$ just to be stressed out for the holiday.
Connie
2024 年 12 月入住 2 晚
6/10 一般
Donna
2024年12月25日
满意:住宿条件和设施
Donna
2024 年 12 月入住 5 晚
10/10 超赞
Vernell
2024年12月24日
Vernell
2024 年 12 月入住 1 晚
8/10 还可以
MIKE
2024年12月18日
满意:清洁度、员工和服务、住宿条件和设施
MIKE
2024 年 12 月入住 1 晚
10/10 超赞
Kameelah
2024年12月17日
满意:清洁度、员工和服务、住宿条件和设施
Very nice decor over entire property, bed was horrible sorry, but in all amazing service and amazing rooms very very clean
Kameelah
2024 年 12 月入住 2 晚
4/10 很差
Lisa
2024年12月14日
不满意:住宿条件和设施
Pillows were very small and when we asked for more they said they didn’t have any.
Lisa
2024 年 12 月入住 1 晚
6/10 一般
Pamela
与配偶出行
2024年12月7日
满意:员工和服务
No enforcement of obnoxious kids in pool so we had a whole 5 min of hot tub time that we wanted to relax and enjoy.
Pamela
2024 年 12 月入住 1 晚
8/10 还可以
Karen
与家人出行
2024年12月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exellent location for meeting family that lived in the area. Staff was fantatic
Karen
2024 年 11 月入住 3 晚
10/10 超赞
Sue,Menomonee Falls
与配偶出行
2024年11月30日
满意:服务设施,清洁度
Very clean. Stuff wonderful. Didn't like where toilet holder was in suite. Hard to reach
Sue
2024 年 11 月入住 1 晚
8/10 还可以
Patricia
与家人及幼儿出行
2024年11月25日
满意:服务设施
The space was absolutely amazing
Patricia
2024 年 11 月入住 1 晚
10/10 超赞
Vernell
团体旅客
2024年11月24日
满意:员工和服务、服务设施、住宿条件和设施
I booked this trip to escape the inner city, despite initial hesitation due to other guest reviews. It proved well worth the trip. I arrived around 5:40 pm and was warmly greeted by a friendly GSR. While I didn't visit the pool area, the room was clean and tidy, and the complimentary breakfast was excellent. Kudos to the employee responsible for preparing and maintaining the breakfast area - a warm-spirited woman. 5/5 Would highly recommend.
Vernell
2024 年 11 月入住 1 晚
2/10 糟糕
Jacqueline
2024年11月22日
满意:住宿条件和设施
不满意:员工和服务
Jacqueline
2024 年 11 月入住 2 晚
10/10 超赞
Kirsten
2024年11月16日
满意:清洁度、员工和服务、住宿条件和设施
Kirsten
2024 年 10 月入住 1 晚
10/10 超赞
Kevin
2024年11月15日
满意:清洁度、员工和服务、住宿条件和设施
Kevin
2024 年 11 月入住 1 晚
10/10 超赞
deja
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for one nightand it was excellent. It was a weekday so it was very quiet, clean and breakfest was good. The hostess was very friendly and nice!!! The room was clean!! Will be going here again.
deja
2024 年 11 月入住 1 晚
10/10 超赞
George
2024年11月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property as a whole was very clean. The room I had was very clean. The bed was comfortable, the room was quiet and the breakfast selection was good. I did a three night stay and will definitely book again
George
2024 年 11 月入住 3 晚
10/10 超赞
Marita
与配偶出行
2024年11月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed having a larger king room with sofa and ottoman. Also enjoyed the coffee and cookies and the included breakfast.