Had a little hiccup, but the issue was rectified in a timely manner. Super friendly people.
Vince
2024 年 11 月入住 1 晚
2/10 糟糕
shannon
2024年11月3日
满意:清洁度、员工和服务、住宿条件和设施
That main picture was WILDLY inaccurate and needs to be changed. I signed up for one of the CABINS pictured (the ONLY picture on the site) and ended up in a tiny room. Had the staff not been so helpful in getting us into a cabin, my entire vacation would have been ruined. CHANGE THE PICTURE!!!
shannon
2024 年 10 月入住 4 晚
2/10 糟糕
Gena
与配偶出行
2024年11月3日
不满意:清洁度、员工和服务、服务设施
Worst experience I ever had first of all we get to the room and it is freezing cold. It took over an hour for the room to warm up. They knew we were checking in. Had the door open mind you it’s a cabin so it’s not in a hotel it’s outside so the door was open. No heat on freezing cold whole night the air blow hot then cold right also, we asked for a early check out which would only been $100 refund because literally there was nothing to do in the town no restaurants opening nothing. The whole town was shut down refused to let us out of our reservation we had to them book a hotel four hours somewhere else and pay an extra 300 and something for one night will never recommend this place to anybody their corporate customer service number person was so rude and not helpful at all and was just extremely rude to me and will never stay there again
Gena
2024 年 10 月入住 2 晚
10/10 超赞
Monica,Mt Pleasant
与家人出行, 带宠物出行, 与配偶出行
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything about our stay
Monica
2024 年 9 月入住 2 晚
6/10 一般
Bryan
2024年10月29日
满意:员工和服务
Bryan
2024 年 10 月入住 1 晚
8/10 还可以
Steven
与配偶出行
2024年10月27日
满意:清洁度、员工和服务、住宿条件和设施
A little noisy, can hear activities from surrounding rooms.
Steven
2024 年 10 月入住 2 晚
8/10 还可以
Christine
团体旅客
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice cabins, only recommendation would be to put some type of shelf in the shower area to hold shampoo, conditioner, and body soap
Christine
2024 年 10 月入住 2 晚
8/10 还可以
Robert
2024年10月26日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
We thought we booked a cabin and when we got there we found out we got a regular hotel room which is old but was ok was clean but we were bummed
Robert
2024 年 7 月入住 2 晚
6/10 一般
Marlen
与配偶出行
2024年10月25日
不满意:住宿条件和设施,清洁度
I liked the look of the property. I liked that it had a pool and large hot tub pool as well. I liked the rooms had heat and we slept pretty warm throughout the night. I didn’t like how dirty the room was. The swimming pool was so cloudy you couldn’t see the bottom of the pool which to me was concerning.
Marlen
2024 年 10 月入住 2 晚
10/10 超赞
Donna
2024年10月25日
满意:服务设施
The young man at front desk was more than helpful in every regard. I really enjoyed having a separate small cabin.
Donna
2024 年 10 月入住 1 晚
10/10 超赞
Karen
与家人出行
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The cabin we stayed in the mini fridge was a little loud turning on and off but didnt keep me up just a little annoying but got use to it... it was sitting on something low so opening it,had to bend over...not a deal.breaker...put some smoked fish in it and a few sodas and the cooler...this time of.year not many restraunts open...appreciated card for.discount.at a open restraunt and a coupon.for.the breakfast buffet down the street..will book again...
Karen
2024 年 10 月入住 1 晚
6/10 一般
Teresa
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Great location, walking distance to everything, cozy cabins.
Would definitely do it again in the future.
Teresa
2024 年 10 月入住 1 晚
8/10 还可以
Angela
与家人及幼儿出行
2024年10月20日
满意:清洁度、员工和服务、服务设施
quite cozy
Angela
2024 年 10 月入住 3 晚
8/10 还可以
Jessica
与家人出行
2024年10月20日
满意:住宿条件和设施,员工和服务
My family and I enjoyed our stay at the Cabins at Mackinaw! The staff was a great help, friendly and approachable for all of our questions and needs. The cabins and lodge on the property were in great condition and were very adorable! The only downside was that there seemed to be a lot of cobwebs and dust in some of the rooms. Everything was cleaned very nice, but you can tell the areas they clean well from the areas they barely touch. Overall a very pleasant stay! Thank you to the lovely staff and employees at Cabins at Mackinaw!
Jessica
2024 年 10 月入住 2 晚
2/10 糟糕
James
与配偶出行
2024年10月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unbelievable stay...unprofessional staff and inadequate advertising. What a waste of hard earned money and never again... was absolutely 💯 unacceptable from the min we tried to get in room that was not ready no appliances was plugged in no light bulbs that worked couldnt fine how to reach front desk on the broken phone with no light impossible to see and bathroom light was on but locked from inside couldnt use restroom until staff found time to come fix it at 11:40 pm but still no light bulbs..staff had to plug in tv so it took along time to connect while we set in the cold room cuz heater was not plugged in. STAFF SENT A MAN TO HELP AND HE WAS PISSED THAT HOUSE KEEPING NEVER PREPPED THE ROOM.
James
2024 年 10 月入住 2 晚
6/10 一般
Alton
带宠物出行, 与配偶出行
2024年10月15日
room was fit for our purposes
Alton
2024 年 10 月入住 2 晚
6/10 一般
sandra
2024年10月15日
满意:员工和服务,清洁度
Bathtub had no plug for drain. It had jets that were broken. Bed and room were nice. Staff helpful
sandra
2024 年 8 月入住 1 晚
4/10 很差
Deirdre
与配偶出行
2024年10月14日
满意:员工和服务
不满意:住宿条件和设施
The location and staff were good here, but we wouldn’t stay again. We were in the lodge and not a cabin. It was pretty dated. One of the beds was made with a half sheet for a top sheet. There was a terrible smell from the mini fridge and we tried to cover it with air freshener. The bathroom was moldy and the shower and toilet were very small. The bathroom sink sprayed all over and got our tops wet when we used it. The worst part was the shower abruptly went all hot in the middle of my shower. I was thankful I could jump right out, but scary for children or people who don’t move fast! On the plus side, it was not noisy and the price was very low.
Deirdre
2024 年 10 月入住 2 晚
8/10 还可以
Sandy
带宠物出行, 与配偶出行
2024年10月12日
满意:清洁度、员工和服务、住宿条件和设施
This is a cute cabin! We liked the space and the location. Based on the pictures when booking, we thought we were going to be in a private cabin and not one that was adjoined by another cabin. We have dogs and that did create a small problem with them hearing sounds from next door and barking. Other than that, everything was very nice. We would book again!
Sandy
2024 年 10 月入住 2 晚
8/10 还可以
Randi Rae
与家人及幼儿出行
2024年10月8日
满意:清洁度、员工和服务、服务设施
Granddaughter loved the indoor Waterpark
I just wished it was a little better maintained and opened before 2pm
Randi Rae
2024 年 10 月入住 2 晚
2/10 糟糕
Michael
与配偶出行
2024年10月7日
不满意:住宿条件和设施,清洁度
Old. Beds were crappy. Dirty room. Waste of money staying here. Wont recommend to anyone. Rip off.
Michael
2024 年 10 月入住 3 晚
4/10 很差
Dan
与家人出行
2024年10月7日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Bed had hair in it….thinking bed was not a fresh set of sheets but quickly made and presented as a newly made bed….second bed was not correctly made….sheets were on sideways.