Room size, location, and overall staff services are good. The shower was a problem with the water don’t drain properly and we had to shower with our feet soaking in soapy water. This was not fixed during our 4 night stay. The remote control was not in the room and we had to tell the front desk staff to get us one.
Fiona
2024 年 10 月入住 4 晚
6/10 一般
Kurt
与配偶出行
2024年10月28日
不满意:员工和服务、服务设施、住宿条件和设施
Check in was terrible, gentleman who was working never made eye contact nor greeted us or smiled, he barely looked up. He had difficulty finding our reservation but was all prepared as he finally looked at the arrivals. Room was fine, housekeeping was good. Other staff always smiled and said hello if we passed by. Water pressure in shower could be improved. The only perk or facility we were informed of at check in was complimentary water from a dispenser in the lobby, wasn’t worth mentioning in my opinion.
Kurt
2024 年 10 月入住 4 晚
2/10 糟糕
Luca
与配偶出行
2024年10月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unser Zimmer war im Keller und war auch sehr schlecht beschriftet, da man 4 Türen öffnen musste, um dahin zu kommen. Jede 2 Minuten kam eine U-Bahn und des war so laut das sogar die Heizung gewackelt hat und das ging auch die Nacht so. Die Bilder waren nicht wie beschrieben. Das Waschbecken war mitten im Raum und die Dusche war Mega klein und das Wasser lief nicht ab, da es zu verschmutzt war. Hotel nicht zu empfehlen.
Luca
2024 年 10 月入住 3 晚
8/10 还可以
Csanád
2024年10月20日
Csanád
2024 年 10 月入住 3 晚
10/10 超赞
EMILIO
2024年10月15日
满意:清洁度、员工和服务、住宿条件和设施
El hotel está bien pero entiendo que demasiado caro por lo que es, pero en general está ok
EMILIO
2024 年 10 月入住 2 晚
6/10 一般
Sharon
2024年10月15日
Sharon
2024 年 9 月入住 4 晚
10/10 超赞
sher
与家人及幼儿出行, 与家人出行
2024年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super convenient with the metro just a few minutes away and a lot of food around that area. Hotel is clean and new too
sher
2024 年 10 月入住 7 晚
4/10 很差
AHMAD
与家人出行
2024年10月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
A room in the basement is noisy, the bathroom is small, the stuff is broken, the internet is weak, the services are zero, and the price is very expensive for the room.
AHMAD
2024 年 10 月入住 9 晚
6/10 一般
Fernando,Vancouver
2024年10月8日
Fernando
2024 年 9 月入住 5 晚
8/10 还可以
kim
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very close paddington and eateries useful base
kim
2024 年 9 月入住 2 晚
10/10 超赞
Carlo
团体旅客
2024年09月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Recently refurbished , this hotel offer cozy rooms in a quiet place near Paddington station . Staff is very helpful and kind , and the value for money ratio is excellent
Carlo
2024 年 9 月入住 2 晚
10/10 超赞
Chee Kiang
2024年09月23日
Chee Kiang
2024 年 8 月入住 5 晚
8/10 还可以
Kim
与家人出行
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Great proximity to Paddington, nicely updated, and very comfortable. If you’re on the ground floor, you can hear the train rumbling underneath… Was not a problem for us, but might be for others
Kim
2024 年 9 月入住 1 晚
10/10 超赞
Masato
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice
Masato
2024 年 8 月入住 5 晚
4/10 很差
mooly
团体旅客
2024年09月7日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room at the basement level is next to a garbage dumping area, and the environment is terrible. I upgraded it to another room, but there is no chair ( not even a stool chair). I asked the staff several times before I finally got one.
mooly
2024 年 9 月入住 4 晚
10/10 超赞
Katherine
与家人出行
2024年08月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was tiny but spotlessly clean! Close to both Paddington train and subway, less than a 5 minute walk. The street was quiet and our room overlooked a green little park. The staff were kind and helpful.
Katherine
2024 年 8 月入住 2 晚
4/10 很差
SEONYOUNG
团体旅客
2024年08月24日
不满意:员工和服务、住宿条件和设施、客房舒适度
SEONYOUNG
2024 年 8 月入住 6 晚
2/10 糟糕
Bavreena
2024年08月21日
满意:清洁度
不满意:服务设施,员工和服务
If you’re looking for a simple place to sleep in a convenient location, look elsewhere.
This hotel is right above a tube line so you’ll be up from 6ish, whether you like it or not. The plumbing system is also very noisy and disruptive. I’m well travelled and have stayed everywhere from hostels to hotels. This was hands down one of the worst experiences I’ve had. I feel like I haven’t slept a wink and my head is pounding.
In addition, staff were terrible and outright lied to me. I asked if I could switch to these floor as my friend and the guy at reception told me they’re fully booked. I searched on my phone and there were plenty of rooms available. He then said it might have been possible if I checked in earlier. I checked in at 3.06pm and check in opens at 3pm, this was the earliest time possible. My friend said her floor seemed quite empty so im not sure why I was lied to.
The two positives are location and cleanliness. But I’d just prefer a quiet room and a lie in!
Bavreena
2024 年 8 月入住 1 晚
10/10 超赞
Ebrahim
与家人出行
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel and service
Nice clean rooms. Staff were very friendly and accommodating. Will definitely come back again.
Ebrahim
2024 年 8 月入住 1 晚
8/10 还可以
Kayla
与配偶出行
2024年08月17日
满意:员工和服务,清洁度
The hotel area was quiet and had such easy access to Paddington station which was nice. My husband and I chose the cozy double but were quite surprised at the bathroom setup. The door was glass and while it was frosted it wasn’t completely hidden. There definitely was not a lot of room for privacy. We had trouble with our ac working a couple of nights but other than that the hotel was perfect for what we needed it for.