4/10 很差
Mark
商务旅客
2024年11月2日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I arrived close to 3pm. The check-in time is apparently at 4pm. I asked if I could check-in early to drop off my bags quickly and go. The front desk person was polite but called the manager. The manager said I could not check-in early unless we paid more money. The rooms were ready but wanted to gauge a customer that had been travelling all day to make an extra buck. Shameful! They blamed it on the fact I booked my hotel with Expedia. Bad customer service from the hotel manager. Would not stay again.
Mark
2024 年 11 月入住 1 晚